My room had water damage in the washroom and bedroom area. Staff did nothing about it. Courtyard was under construction...we were never told until check in. I should note that I had stayed there ten years ago and had a great experience. After this recent visit under new management...I will never stay there again!

I've never been to Europe and felt like I had landed in Tuscany. I celebrated my 40th bday with a date and loved every minute of it. I loved the stay, the hospitality, the service and the breakfast, and lets not forget the facial and massage! I loved it so much that I did it again the following week for a repeat! I still think about it and ...

this is probably one of the best Inn
anywhere? and I mean anywhere 'cause
i've been everywhere!!!close to beautiful San Francisco;(get a room
treatment)massages for both in room
than get a cheese and fruit tray
with a bottle of Sonoma great Pinot Noir and enjoy it on your little
patio(made to look like "Ravello"
on the ...

We were repeat customers, my wife has been two other times, myself once. The ownership changed hands at the end of 2006 and you can notice the difference. Although I think the service has always been a bit hit and miss, even with the previous owners, there used to be a certain casual friendliness. I guess some would like it, others would not. ...

Although the building and the room are very attractive, the noise of the highway detracted tremendously from our enjoyment of the hotel. We had an upper suite and the noise was awful. Our "private patio" overlooked the courtyard and we witnessed every car travelling HWY 12, 60 feet from the front door. The service was extremely poor. We ...

It was like staying at a mediterranean villa and the food was outstanding and the atmosphere was very romantic. The rooms have a fireplace and are very comfortable and spacious. We would go back in an instant.

This was the worst service experience ever! They have no regard for making the customer happy. The manager laughed in my face when I told him I was unhappy with the service. I would NEVER go back and would NOT recommend anyone going there.

I discovered this little gem over a year ago while trying to escape "big city life" before starting a new job. What a place!! If I could give it 6 stars I would. Beautiful property. Romantic. Quiet. Perfect in every way. The room had everything you could possibly want: fireplace, delux bed (like none you've ever slept in!) ...

Our entire experience at Kenwood Inn was an utter disappointment. Completely understaffed. We waited at the check in desk for at least 10 minutes. No one was available to help with our luggage. Our spa appointment was bumped for some reason and they had no record of our dinner reservation when we arrived to the dining room. The breakfast was the ...