My family was just there last month for 8 days...it was our second time at this resort and it was better the second time around. We took our 2 kids with us for our anniversary and stayed in the Villas again...can't beat the free breakfast and cocktails at night. Last time here we ventured out everyday but stayed on the property most of the ...
We stayed in the Villas. Received a free breakfast and free drinks at happy hour. We were there five days and the breakfast was the same every day. It could have used a little more varity but it was good. Pool area very nice it was not crowed at all. We were there over Thanksgiving. Don't go if you love to get in the ocean. The beach was ...
Just got back from our first trip to Cancun and glad we stayed at the Hilton. Great pool area and el Kioska has good food at reasonable (for resorts) prices. Hotel staff was friendly and helpful when we needed anything and a short walk to the Avenue let you catch the bus ( about 6-7 pesos) and go most of where you'd want to go. Looking forward to returning.
This hotel is great nice, big rooms great view's right off bus route making it easy for inexpensive travel which means more money to vacation with. Great value for rates pool very large beach okay not swimmer friendly. Will stay here again no regrets and sorry others had a bad stay its all in what you make it.
3 of 3 Yahoo! Users found this review helpful
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Horrible
By A Yahoo! Contributor, 06/02/08
They try to rip you off as much as possible. They quoted a price in USD and then switched it back to peso at a bad rate then switched it back to USD again to get more money off of you(that I was paying in). I think they must have thought we (americans) are stupid. Food was horrible. The beach was full of rocks you couldn't even swim in it. I guess if you want to swim at the pool and spend lots of money and don't care it could be for you.
4 of 8 Yahoo! Users found this review helpful
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Mold in hotel toom made us sick
By A Yahoo! Contributor, 05/15/08
My family just returned from a week at the Hilton Cancun. While the hotel pools are magnificent - our stay was ruined by my family becoming sick shortly after we arrived. Most of the days we stayed indoors taking care of our sick kids instead of being outside enjoying paradise. Toward the end of our stay our kids were so sick we had to schedule ...
3 of 7 Yahoo! Users found this review helpful
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Amazing Hotel and Staff
By A Yahoo! Contributor, 01/19/08
This hotel is gorgeous. All rooms have an ocean view and the location is premium. Since Wilma the beach is narrow to non existent up by the Marriots which are about center of the hotel zone. Hilton still has a very nice beach, an amazing view, and is still very convenient to the bus route to get to the action. The staff bent over backwards to ...
5 of 6 Yahoo! Users found this review helpful
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I am planing another trip to Hilton Cancun
By A Yahoo! Contributor, 01/14/08
I had reservations at this hotel back in December. The day before I was supposed to travel, a family member of mine had a very bad car accident and ended up in the hospital. As a result I was unable to travel. I called the hotel to cancel my reservation. I was so amazed by the way I was treated over the phone and the costumer service that I ...
4 of 5 Yahoo! Users found this review helpful
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we have stayed at this hotel 6 times and was never disappointed.
we like the fact that the pool area is very large. you don"t feel like people are on top of you.The service is great the resturants serve a variety of food . And the beach is second to none,
5 of 6 Yahoo! Users found this review helpful
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Great resort
By A Yahoo! Contributor, 12/10/07
I stayed at this resort December 2007. The service here was wonderful. The staff was very friendly and helpful. All the rooms have an ocean view. The linens were clean, the room was fairly clean -- the floor could have been cleaner. I was very satisfied with my stay.
The restaurants in the resort aren't that great. The food was just ok ...