We were very pleased with our stay. We had a suite with a living room and small kitchen, very spacious. Food was average. People friendly. Would consider them again.

The workers at the hotel are very friendly, inthe restaurants the food is extremele great, and the hotel personnel makes you feel at home. The are well informed. Around the corner there is a super market and they sell everything you need when walking around the area. I have no complaint about the hotel, and compared to other rooms service was fast.

WOW - this hotel is off the charts! The staff are courteous and extremely helpful and many of them speak good english. We came to Guatemala for an adoption and ran into other adoptive families who were staying at other hotels that had nobody who spoke English, such as the Holiday Inn. If someone is telling you to stay somewhere because it is ...

MY HUSBAND IS TRAVELING FOR BUSSINES, I TRY TO CALL HIM AND NOBODY ANSWER THE FRONT DESK, JUST ONES I WAS ATTENDED BY THE HOTEL, IT SEEMS INCREDIBLE THAT THERE IS NO ANSWER IN A HOTEL

The hotel staff were very friendly, most spoke english very well (or understood broken spanish very well)! The hotel is beautiful, beds are very comfortable, very nice gym, and great view from the rooftop, especially at night. The food off the menu was good, but the buffets were hit and miss. The business centre is convenient, but it was ...