This is the worst experience that I have ever had at a hotel. The hotel would not honor my reservations. My wife and I had reservations on 10-23-09 for a nonsmoking room. My wife's medical conditions will not allow us to stay in anything but nonsmoking. The front desk clerk confirmed the nonsmoking room, but sent us to a smoking room that also ...

This hotel deserves 0 stars. How do I come to say this? Let me count the ways:
1. When we booked over the phone, they offered us the AAA discounted rate of $55.95/night for our room. When we checked out they charged the full rate of $66.95. They would not change it even when I produced my AAA card. In fact the manager was rude while discussing ...