The room didn't include some of the imennities listed.
The room wasn't clean, there was a 1/2 eaten candy bar under the corner of the bed, the carpet was dirty, a previous visitor left underwear in the closet.
The staff in the bar was rude, it seemed that we were annoying her by ordering drinks.
We ate breakfast in the restaurant. the food was good, but this waitress was also rude. We complained to the manager.