I traveled to Canton last summer to share a few days with my 12 year old grandson at the Professional Football Hall of Fame. We chose the Quality Inn and Suites primarily because of it's indoor pool. When we arrived we were told that the pool was closed but would likely be open within a day or 2. It remained closed during our entire 3 night ...
I've stayed at this hotel perhaps 6 or 7 times in the last half-dozen years (since before it was a Quality Inn). What kept me coming back was a combination of factors: relatively large rooms ("mini-suites"), a decent indoor pool that has always been bath water warm, the convenient location (lots of restaurants, shopping, and the Pro ...
My big deal is a hot tub and I made this very clear when I called the day we wanted a room. Assured that they had a good one, was very disappointed to go down at 7 in the morning to find it full of cool water. Called from the pool and told someone would come to fix it. Called half an hour later- told the manager was working a double shift ...
The hotel front desk clerk billed us twice for a pre-paid room when we checked in and then told us only the manager could issue a credit to correct this mistake. The manager was not available until the next day. When he was asked to correct the problem he not only showed a lack of interest, but declined to do so until the end of our visit. This ...
We like the hotel, people are friendly, clean but we can not bring our dog, they are not pet friendly, so that makes us stay at other hotels, but we do like this one.
We thought we would try this motel when it was bought out by Quality Inn. It did not improve at all. The plaster in the ceiling was falling down, and moldy, and we found dead bugs in the bathroom. The room also had a bad smell to it. The staff didn't even ask why or what the problem was when we checked out early (we ended up going to ...
My sons and I spent two nights here. We had a suite with two queen beds and a foldout sofa. There was plenty of room and it was clean. On the down side, the bathroom was very small with the sink out in the main room and the door to the hallway was paper thin so we could hear all the traffic. The pool is very nice and there was a hot tub. The ...