Latest Reviews of Best Western Airport Inn

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never again

By A Yahoo! Contributor, 03/21/09

For one thing the manager is never there. The front desk agent does both the shuttle and check in process. Most of the time does not have a clue oh and by the way its cheaper to book it online if you call the hotel directly they will give you a higher price than it actually should be

0 of 1 Yahoo! Users found this review helpful

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BED BUGS!!!!!

By A Yahoo! Contributor, 10/15/07

The hotel looks okay when you walk in but the rooms are gross. The room reeked of smoke even though we had a non smoking room. The bed was uncomfortable and THE WORST OF IT IS.. I got bitten by bedbugs.. I had bites all over my arms and back when I woke up.. I looked down at the sheets and there was a bedbug right there!!! I almost barfed! ...

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Clean, but need to cross-train staff

By A Yahoo! Contributor, 09/15/07

Rooms are clean, well maintained - no issues there. Problem is they use same staffer for airport shuttle driving and manning the front desk - even though they have other people behind the desk when main person is gone, that person can't operate the computer for check-in / check-out. Consequently, we waited 20 minutes for a shuttle at the ...

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personal touch!

By A Yahoo! Contributor, 11/03/05

Would like to commend the staff at this hotel for their prompt attention on an important request.

On leaving the hotel and already on the plane, I remembered I did not have my dental bridge with me. As soon as we landed, I called the hotel about it, they checked the room and found it, mailed it to me the next day and walla! I'm delighted.

Thank you very much,
Sonny Contreras, Texas

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