Excellent hotel, friendly staff , quiet and peaceful settings in the patio and pools area, we stay in a junior suite it was perfect, nice decoration clean, close to the city center.For sure a please to stay and enjoy.
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After 14 yeasrs as Repeat Customers WE WILL NOT RETURN
By A Yahoo! Contributor, 05/05/08
They do not care if you have been a loyal customer for 14 years. There are no incentives to stay with them over and over again. Not even a bottle of wine after all this time! All they ask you when you check in is "have you stayed with us before?" DUH, yes! Two maybe three times a year! Check you records!!!! SHAME ON YOU MARQUESA. ...
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Pretty hotel but AWFUL service/attitude
By A Yahoo! Contributor, 05/03/08
Boy, what an experience to forget! We adore Key West but our experience at the Marquesa can only be described as a comedy of errors, a real episode of Fawlty Towers and trust me, if you’re looking for service (I mean ANY service!), look elsewhere! We paid around $3750 for a 10 night stay and ended up with our own little piece of Nazi Germany! ...
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Lots of Class
By A Yahoo! Contributor, 01/30/08
This is a hotel with a bed and breakfast feel that treats you like a home guest from the moment you arrive, without being obtrusive. My wife is a clean freak after watching to many Oprah shows and this was one of the cleanest and well kept properties that we have ever stayed. The room was very nice and the interior pool area contains the old Key ...
When entering the lobby of this hotel we were greeted with friendly, lovely faces, welcoming us for our stay. We entered our rooms to a fresh smell. (very important) The overall stay was a vacation.