The hotel was close to the Pine Knoll Shores Aquarium, Fort Macon and other attractions...The hotel lobby and pool were very nice and clean. The beach access was easy and the beach was clean and uncrowded.
It was the room that was a problem. The beds were fine, but the room needs some serious updating. Draperies were torn and stained. The ...
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Would Not Stay Again
By A Yahoo! Contributor, 07/24/09
Bathroom tub clogged up with each shower. Stood in water about 3 inches each day! Did not ever have any hot water,only luke warm. Mold in the tub. Room was never vacuumed on our 4 day stay. View was great. Millazo Resturant was terriable. However the staff was very nice and helpful with any request. I thought Sheraton was a name you could depend on as far as having a nice, clean upscale Hotel. This was very dissapointing.
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Less than expected
By A Yahoo! Contributor, 05/18/09
Hotel is showing its age. Location is great and view was spectacular. Room adequate and bed comfortable, but nothing special. Less than expected for a Sheraton.
We assumed Sheraton meant quality and great service, but were sadly disappointed at this one. The fire alarm went off at 1:30 a.m. due to a defect with their system. When my husband requested a discounted rate due to the inconvenience, we were flatly refused. Also, the front desk staff was sending guests back to their rooms before the "all ...
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What happened to Sheratons?
By A Yahoo! Contributor, 07/09/08
What happened to Sheraton quality? Seems to be getting bad. I agree with the other comments about the AC noise. We also had wind whistling through the balcony door. Bed is comfortable. Location is great. Pool is fair. Bathroom is small, old and had very low water pressure. Staff is very friendly though, so that helps. Probably would not ...
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Noise
By A Yahoo! Contributor, 07/06/08
The staff was very friendly but the air conditioning unit was horrible. When the fan kcked on and off it would startle you awake if you were sleeping. Another complaint is the nearly $10 charge to get internet service.
Do not eat at the Milazzo restaurant. It is expensive and the food is poor to fair. The staff was very nice but the buffet was ...
Love The View and indoor activities and i liked the service they were great.I can't wait to come back this weekend and i'm ready to enjoy it.
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Not Worth It
By A Yahoo! Contributor, 03/05/08
The location on the beach is great. I loved the pier and other outside areas. I was very disappointed in the rooms and service. The towels were very hard; the bedspread had stains on it and smelled--we had to alert the staff and get another one. The sound of the AC Unit turning on was very loud and interrupted our sleep. The balcony is for standing ...
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Nice Carolina Beach Hotel
By A Yahoo! Contributor, 01/07/08
Loved the easy access to the beach, and pier. The staff was friendly and room was clean. The dining was a little limited.