This is not the hotel for you if you plan to sleep in your room. If you plan to get drunk and party - this place is for you! There is a club across the street that has the loudest bass I've ever heard. I was on the 7th floor - not even on the same side of the hotel - the bass continued until 4 a.m. The hotel's only response was that they normally stop at 2 a.m. Thanks!

First off, this hotel is great for its location. Walking distance to the arena. The pool was only 3 1/2 feet deep, not good for kids playing, at least my 10yo did not think so. The construction all around the hotel did not make the pool a quite get away, it was loud and most the buildings were taller. Parking was a little on the expensive side, ...

I plunked down my $150 for the convenient location, not wanting to pay a little more for Marriott and others. Big mistake. They may have remodelled the lobby, but the rooms are still in the 70s. My shower head was cracked and sprayed water everywhere. Wastebaskets were nowhere to be seen. The window heating unit was good at making noise and ...

The Hotel is in a great location if you are looking to experience the bar scene in Charlotte. There are many bars within walking distance. My only compaint is that the parking garage is not connected to the hotel. You have to take an elevator to the bottom of the parking garage. Then walk around to the front of the hotel and take another ...

I would never stay in this Hotel, perhaps, no Holiday Inn, again. We had reservations for 6 months, we called & offered to pay for them early to insure we would have the rooms. Then get there and some of us have to sleep on the floor. The manager was so condescending towards our group. (He said, "If you had gotten here an hour ...

I started reading the reviews and was a bit worried. When I arrived I was greeted by friendly and willing to serve staff. Hotel was clean and comfortable and in the middle of everything! Will definetly go back to this hotel my next trip to Charlotte. Not one complaint. C. Katsaitis - Fort Lauderdale, Florida

I was at this location last weekend, the location was great but the expense was way over the edge. We were charged 450 dollars a night(2 nights, 10 dollars to park,no discounts AAA,AARP and no free breakfast, no door separating rooms, no frills, no cooking facilities(microwave,small fridge.

Great Location! Great Price!!:) We have used this hotel many many times and have no complaints whatsoever!!! Prime location and close to most anything and any event in Uptown Charlotte!:)

I was very disappointed in the customer service. We were quoted a rate over the phone to reserve 5 rooms. 4 of the rooms were given the quoted rate, one was not. So, after many phone calls and a week later a credit was promised but has not been delivered. I don't ever like to complain, but I have never had such poor customer service.