We did not have a good expereince at this Hilton. When we walked into our room it was very smokey (non-smoking room) and there was a big cigarette burn in the couch. They fixed the problem by having housekeeping come up and spray a can of air-freshener into the carpet and all over the room. Yuk.
The next bad expereience for us was the shuttle ...

Very nice hotel for business travelers - very few kids. Great rooms with very comfortable beds. Beautiful pool area, good fitness center - nice lobby and common areas. The restaurant had good food with very reasonable prices. The only downside was a per minute charge to use the business center computers.

The room was large, bathroom was great with a spa bath and large seperate shower. It also had a lounge and kitchen area. I wasnt staying long so didnt really get time to enjoy it. Also had shuttle to airport every 30 mins.

i was attending a convention and when i got to the hotel they didn't have my reservation which was made a month prior. they refused to let me pay my reservation price and had to pay full price. Never mind that the hotel was full of people attending this convention and I could easily prove it.
The next day the shuttle driver refused to take us to the airport which was closer than taking us back to the hotel. We nearly missed our flight.