Stayed in a room that had an incredible view over the lake. I was in a normal room that looked into the pool garden, but then saw the view from the restaurant and flipped - it IS the best view in the town. I stayed in one of the other hotels last year (Rydges) and it was OK but the mercure was far better - bigger room and when I asked they changed ...

Staff were great, very friendly! Beautiful view from our bedroom of the lake and mountains in Queenstown. Dinner in the restaurant was fantastic and in New Zealand we have never eaten in a restaurant with more spectacular views.