My husband and I finally got away for a romantic weekend and we were NOT disappointed. The staff were both helpful and attentive, the accommodations clean and spacious, and the location was super. At dinner we enjoyed a Jamaican band, followed by Hawaiian shaved ice at Pier Village, and we topped the evening off with Greek coffee and baklava. Also, lying on the beach under a palm tree afforded me a luxury hard to come by in NJ.

We decided to have our wedding at this hotel, the views are beautiful and we wanted a beach wedding.
The wedding coordinators are terrible, ineffecient, forgetful and unprofessional. It would take weeks for them to get back to us, they changed their stories repeatedly and would agree to one thing one day and then decide against it later.
This ...

Our wedding was held at this hotel. From the time we booked the wedding until the actual event, we had more than 5 different planners and they were all inexperienced and forgetful. Anyone planning a wedding here should check, recheck and recheck the details numerous times to make sure that your event is what you were planning. The staff also ...

The building itself was nice, though there were some signs of wear. I was dissappointed by the fact that there was no Wifi, even after they said they would "fix" the problem. Also, they had a weird policy, that you could not take a luggage trolley up to your room on Saturday without a member of staff accompanying you, which means my ...

the rooms are beutifull the view is unreal the staff is very helpfull the lobby is gorgeous the pool was terrific the food was delicious

We’re just back from what was meant to be a three-day weekend where one of us needed connectivity to be able to work. We treble checked with the American Express and with the hotel to make certain there was wireless in our room. This was essential for us to be able to “take a long weekend off.”

We arrived on a Friday afternoon ...

From the room the view is lovely, but the whole evening was not what I had thought it would be like for a New Year's celebration. The waiting staff could of cared less if we were satisfied or not. The food was very salty and cold. When it was time for champagne to be brought to the tables to toast the New Year, I had to go find the waitress so ...

The spa services were below par. I received a rash on my face after the massage because the masseuse was so rough when my face was down on the table.
The food in the hotel was awful-salty and not cooked correctly.

Location is excellent (Pier Village shops/restaurants)but definitely over priced and not deserving of a 4 star rating. Location does not totally make up for limited view of ocean, poor housekeeping - dirty and shabby carpets; cramped convenience store in lobby; not enough dining options within hotel, poor service with respect to informing guest of ...