The place is beyond filthy. We both got sick from the food not from the water. This place was OK when Qualton managed it. The new owners have never heard the words customer service. Clearly, there only motivation is a quick profit. Save your money - go elsewhere.
1 of 2 Yahoo! Users found this review helpful
OVERALL
Service
Cleanliness
Location
Value
avoid!!
By A Yahoo! Contributor, 01/05/08
an average sized pool which becomes over populated with locals early in the morning is really the only option for swimming. Loud music can be heard from 9am until around 2am making it hard to watch tv or visit. Cockraoaches frequented our room as well as the dining area during meal times! A FAR CRY FROM A SO CALLED 4.5 STAR
2 of 2 Yahoo! Users found this review helpful
OVERALL
Service
Cleanliness
Location
Value
Wonderful and relaxing
By A Yahoo! Contributor, 12/20/07
I would recommend this hotel to anyone wanting a family getaway with all the bells and whistles. The entire trip was comfortable and the hotel was so much more than we could have asked for. The food was plentiful and fresh. The hotel was gorgeous with majestic front entrance, lovely rooms, large well-maintained pool and beach front areas that are ...
SHOW FULL REVIEW
OVERALL
Service
Cleanliness
Location
Value
Great Hotel
By A Yahoo! Contributor, 12/04/07
This was a great hotel. My kids really enjoyed it and so did we as adults. It was great. Food sometimes was a little raw but otherwise fantastic. We will be booking again sometime.
OVERALL
Best experience ever!
By A Yahoo! Contributor, 12/02/07
This was the best experience I have had. Mexico was great and HOLA hotel was great. The best part of my trip was the staff and how they treated us like kings and queens!! I would go back in a heart beat!
OVERALL
Service
Cleanliness
Location
Value
Great Experience
By A Yahoo! Contributor, 11/29/07
Above all else, the highlight of our stay at the Hola would have to be their incredible staff. We were warmly greeted at each meal, given excellent service, and had many pleasurable conversations.
The facilities are a little older than some of the newer hotels, but we found them to be very good. Many of the food dishes were changed up daily, ...
SHOW FULL REVIEW
OVERALL
Service
Cleanliness
Location
Value
I will return!
By A Yahoo! Contributor, 11/23/07
The staff were incredible! They go out of their way to accomodate a person. Great facilities. One complaint would be the food for the buffet. It got a little repetitive after a week. The drinks and entertainment were awesome. We would definitaly return to the Hola!
1 of 1 Yahoo! Users found this review helpful
OVERALL
Service
Cleanliness
Location
Value
It's not a vacation, it's more like prison that you pay for...
From the Cheap Caribbean Web Site I have included a short list of amenities that are listed at Hola Puerto Vallarta (I WAS THRILLED TO SAY ADIOS!) and what was not included:
4 Restaurants : There was usually one buffet set around the pool and one in the Villia Room. The only restaurant there, some kind of Italian restaurant, was NEVER once ...
All inclusive and I mean everything ! First class food,entertainment,service.Caters to Canadian and European travelers mainly but everyone else is welcome too.Right on the best beach,close to town.Local buses go by hotel.
Well I got sick from eating the seafood, had our tv blow up one us twice, too many people in the small pool..well just too many people in general. the staff didn't understand much english. Oh yeah the room smelled like sewage, but then again that might of just been me after swimming in the ocean, my wife wouldn't even go near me and this was our honeymoon. Man I stunk. I will never go there again.