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The Palms Hotel Maingate East - Reviews
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  • Never again
    Pictures of the place are very deceiving. The place is in need of updating. The extra resort fee was a joke. The shuttle was so overcrowded that we stood on the shuttle to get to the park. No pans in the kitchen to cook with and the A/C quit after two days. But what clinched it for me was when another guest opened our room with a key card. I ...
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  • Very Pleased
    By A Yahoo! Contributor, 02/27/08
    I am not one to usually write reviews. I was very surprised to find the room to be spotless and the service to be very friendly and knowledgeable. Location was great closes to everything.
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  • Not worth the trouble....
    By James R, 07/29/07
    First of all this property resides on what used to be a Hampton Inn and Homewood Suites and the company (Lexington) states that they are newly renovated units. This is an understatement; ceiling lighting fixtures were loose if not hanging, the shower curtains were moldy and the color on the televisions provided were way off with no way available ...
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  • horrible service and site
    By frankiencjsmom, 07/11/07
    The place was a dump. Roaches, other peoples shoes under the bed, and don't get a "suite" (what they call a suite) in building 7, all you will hear is the interstate all night long and you won't get any sleep. They charge a "fee" for parking, shuttle, newspaper and whatever else they said of $8.50 oer night. The ...
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  • horrible
    By A Yahoo! Contributor, 07/13/06
    I wouldn't even call this dump a hotel, it was the worst I've stayed at by far. It looked nice from the outside but wait until you get in the rooms. The people working there were very inconsiderate and rude! We needed help with directions and they ended up getting us lost. Just alone that made the stay un pleasant. Our room smelled like a ...
    3 of 4 Yahoo! Users found this review helpful
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  • Felt right at home
    By A Yahoo! Contributor, 10/08/05
    It was a nice size room, clean and the staff was extremely helpful. Breakfast in the morning was great and the service was wonderful. Jacuzzi was broken but otherwise, we enjoyed our stay and will be back.
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  • would stay there except
    By A Yahoo! Contributor, 08/13/05
    The hotel is located quite nicely. We stay mostly in Homewood Suites and this one is quite large compared to others. We would stay there except their service is awful. They lack the simple amenities in the suite. There is no free internet access in the suite. The refrigerator is old and the ice maker is broken (you have to get it from the front ...
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  • Goning back this year
    By A Yahoo! Contributor, 06/27/05
    Close the everything, free breakfast and enjoyed the evening lunchon a few of the nights while there.
    Nice pool with grills available if we wanted to grill out.
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    0 of 1 Yahoo! Users found this review helpful
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  • Outstanding Place!
    By A Yahoo! Contributor, 06/19/05
    We had a very nice stay at this hotel. You need to be comfortable with children since it's very family oriented. The breakfast was ok. Nothing special, but enough choices that you shouldn't go away hungry and that saves in the long run. The room was clean and the pool area was outstanding. It's a little bit of a trick to find it ...
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  • suite nice size
    By really, 05/24/05
    2 bedroom 2 bath suite with living room kitchen a great size. sand box, kiddie pool excellent for toddler. near disney. nice breakfast and dinner/snack weekdays. large suite, clean, don't know why others complained except gotta request the large suite by the lake. Lake outside the door. Get what you pay for. Helps to be a honors member, got ...
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    2 of 3 Yahoo! Users found this review helpful
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