My parents just returned from the Red Roof Inn of Lancaster and they had a very bad experience. They said that the rooms were filthy dirty and that the customer service was even worse. My parents were not happy with their room because it was so dirty, so they asked management for a refund and told them that they were going to stay elsewhere. The ...

This was the worst stay at a Red Roof Inn I‘ve ever experienced. I would never stay there and my advice is find another hotel on Lincoln Hwy.
1. I stood at the counter for 5 min while (SHAY) clerk was training someone before they even acknowledge me and when they did there was no reservation for me. I told her I booked it online and I would ...

I've stayed at the Red Roof Inn's before and this one is NOT of the same quality. Charged an extra $240 for additional pet charges which were charged without authorization. No notice of additional charge was given on check in or by any material at the desk. Pets were declared on reservation, on the telephone when I added additional night ...

Please take note of all the negative reviews. We stayed at this hotel last week. We used to stay here when it was a Mcintosh Inn. So we stoped by for old times sake because this hotel was always clean. What a dissapointment..... The manager Kay would not accompany us on any matter, She was very rude. for instance. we asked for an extra pillow she ...

Our trip to Lancaster and our stay at this dumpy hotel was terrible. We were given a room that was moldly and had bed bugs. When we talk to the staff. They were very rude and did not want to change our room. We would have checked out but there was no rooms in the area. Believe me we will never stay at another red dump again. This place has ...

We will never stay at this hotel again. There must be new management and everything has gone down hill. It use to be a nice place but now it has turned into to a dump. Bugs were in the room, especially in the beds. The carpet was dirty. The staff was very very rude!! We will not be staying at this place again, we will try our luck at other hotels in the Lancaster area.

Absolutely disgusting, can’t put it any other way, the room was dirty, mold in the bathroom and on the towels, and if you like bugs, you’ll love the bedbugs. Would have gone somewhere else but didn’t get in to 10pm, and didn’t know about the bedbugs to the morning. So if you stay here, good luck, because it wasn’t just our room, other people said the same thing about there rooms.

We arrived around 6pm and found construction trailers parked in the parking lot. The hotel looked as if it was closed up and construction going on. When we checked in we were given a room on the back side. When we drove around we found old furniture in the parking lot. Our room was really outdated and dirty. We will not be staying at this hotel again.

This hotel was very dirty. Mildew in the bathrooms. It look like it was closed. There was furniture in the hallway and out in the parking lot. We saw their bill board and decided to stay the night while passing thru Lancaster. What a big mistake!!! The hotel is very dirty and would not recommend anyone to stay in it. Bugs all over the room and carpet very run down.