We had tickets to a show at Mohegan Sun so, as the hotel had a shuttle and it was a *Radisson*, thought we couldn't go wrong by staying there. Wrong! Not enough room here to list everything that went wrong but the first thing that struck us was the front desk staff who were inept, gave us wrong information about the shuttle (more than once) ...
With the exception of the front desk, the service was poor. The restaurant service is very bad and the price/value poor. We stayed 2 nights, and dirty towels were left in the bathroom, and no clean towels added. This is a nice upscale hotel and the help should be of the same standard, but it is not.
I was very disappointed in this place. We have always wanted to stay in a "luxury" hotel but this wasn't it. Thank God my husband owns his own online travel agency because we paid half of the regular rate for two double beds that were sleep number (those beds aren't any different from regular beds to us, slept the same as ...
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The Truth about Radisson Revealed: Unprofessional Employee
By A Yahoo! Contributor, 07/04/08
I lived at the Radisson for a semester when i was at college and i wanted to stay longer but a relationship i had with an employee there, ruined that for me. This Bartender who turned out to be nice in the beginning, got along well with me and liked me so much she wanted to be my friend. So she fratanized with me, had a very verbally abusive ...
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Terrible service
By A Yahoo! Contributor, 07/01/08
We stayed at this hotel because of its proximity to the Coast Guard Academy. We needed to be there very early - 6am. We arrived the day before and were told that although we had booked 2 double beds/non-smoking room, only our reservation was guaranteed, not our room request. Their housekeeping staff was very late getting the rooms ready and we ...
We stayed there because we were going to see Billy Joel at Mohegan Sun. We went to the restaurant for dinner. I got the baked stuffed chicken breast. The stuffing was great, the potatoes were tasteless and the sauce on the chicken was so bland and heavy I scrapped it off. There were 2 weddings and the Ms Connecticut contest going on so we were ...
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Not very friendly
By A Yahoo! Contributor, 05/30/08
My fiance and I stayed over Memorial Day Weekend. The location is great, as it's close to a number of sights. However when we arrived, our room smelled of smoke when we requested a non-smoking room. We went back to the lobby to request another room. The woman at the front desk said the hotel was sold out and would only have facilities open ...
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I stay here for work
By A Yahoo! Contributor, 03/05/08
I think this is an excellent hotel for the value. Right in the heart of downtonw New London. I have been here two weeks and not had a problem. The restaurant is excellent, pricey, but that's to be expected at a hotel restaraunt. The rooms are clean and the staff really tries to make your stay as nice as possible.
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Great place to stay!
By A Yahoo! Contributor, 01/14/08
The Radisson was a great place to stay if you're going to see a show or gambling at Mohegan Sun. The front desk staff were very nice and the room was great for the price.
I got this hotel on priceline.com for $60 a night!
They have a nice gym and indoor pool. They have a shuttle that runs to Mohegan Sun every hour on the hour until 1:30am for only $10 round trip.
I highly recommend this hotel.
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DON'T EVER GO THERE! AWFUL
By A Yahoo! Contributor, 09/18/07
To begin, the hotel staff is completely unresponsive and seems terribly annoyed when any request is made. We had more than 20 rooms booked for a wedding and every guest commented that it was a "flea bag hotel". How embarrassing! The manager on duty the evening of our wedding, Mr. Brody, was arrogant,rude, asking guests for photo id and ...