We stayed one night at what is supposed to be their best room. The room was nice and clean, but the view was horrible (factory backyard), we could hear the elevators cables and bell all night, and the service was a disater. They lost our reservation, then found it again. The person carrying our luggage was actually dragging it and letting it tumble ...

The location was perfect and the staff went out of their way to assist us with information on ski packages, tours and shopping. The service was great! The complimentary breakfast was a real treat and a money saver. We met other guests from all over the United States and enjoyed visiting with them.

i'd like to go boston everytime and i do.. but i always have had trouble with accomadation. well finally i figured this out... eliot is the best place to stay... i really liked it. specially bell staff are really friendly. front desk always gave us recommendations and they take it as pleasure... you have to stay at the eliot unless u don't like to be comfortable...

I like the hotel boutique and the location is excellent. but the service with nobody to help me with my luggages when checking in. absoluly nobody by the door for almost 15 minutes waiting outside, I told the front desk to report it the their superior, and they do. Thanks

The location was perfect and the staff went out of their way to assist us with information on ski packages, tours and shopping. The service was great! The complimentary breakfast was a real treat and a money saver. We met other guests from all over the United States and enjoyed visiting with them.

The location was perfect and the staff went out of their way to assist us with information on ski packages, tours and shopping. The service was great! The complimentary breakfast was a real treat and a money saver. We met other guests from all over the United States and enjoyed visiting with them.

From our greeting at the front door from a uniformed doorman who took our belongings and parked our car, to the treatment at the desk and by the young man who handled our luggage, first rate service. The suite was comfortable and well appointed and very clean.
Room service for an early breakfast was prompt and good. Wake up calls were right on ...

Excellent service, great linens and comfortable beds, but small bathroom.
Very convenient to shopping, dining and
universities. Staff remembered our names.
Always get a suite with an adjoining room
for kids.

convenience, ambiance, quiet rooms, and very clean!! Wonderful service! Helpful guest assistance. Good food as well in restaurant. Rooms were cozy and elegant, comfortable beds, pillows!