My husband and I really enjoyed our trip to the area and staying at this relaxed and convenient hotel was a big positive. It's located just outside of the city in Scotts Valley and towards San Jose so it made the commute back to the Bay Area convenient. It's surrounded by trees and far away from all the cluttered cheap hotels near the Santa ...
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Surprisingly positive
By A Yahoo! Contributor, 08/08/07
July 2007,
Having read the online reviews here, I was a bit sceptical. But since I didn't want to spend the Hilton weekend rate, I really didn't have a choice. But when I got there I was really positively surprised. Everything was great. The location is surrounded by trees and green shrubs and ferns. Rooms were clean, quiet and ...
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Customer Service the Worst
By A Yahoo! Contributor, 05/10/06
If it wasn't for the rude staff at the desk, it wouldn't be so bad. Don't bother making a reservation and or getting a confirmation number as they will tell you that you did not get it with their location. The staff locks you out of your room each night forcing you to come in to the office and have your key re-coded-not once, not ...
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Wow, it was horrible
By A Yahoo! Contributor, 04/15/06
It was horible! It was bad! It was disgusting! It was a disaster! Never go there! I repeat never go there! I could hardly open my eyes it was so bad!