We were greeted by Kate upon arrival. She was very friendly, and went out of her way to make us feel at home and welcome. Her customer service was above and beyond. The place is beautiful. There was a wide stream that runs by our cabin and we went to sleep at night listening to the sound of the peaceful stream. The rooms were furnished with items ...

I was a part of the family reunion my brother wrote about previously. I wanted to add my 2 cents as we are coming from two different viewpoints. He was right on with saying it was the best reunion spot ever. He has a large family & it did seem perfect for their needs.

My husband & I don't have children yet and we stayed in the ...

Our family has a reunion in a different location every year. (10 different families in our group) This year it was my turn to have that tedious task of finding just the right place that everyone would love. Not something I looked forward to, as trying to please everyone is not easy. I know we had allot of complaints a few years ago when my sister ...

Great place for honeymoon even in winter!! We had the type of time we had hoped for, so we could return yearly and celebrate our anniversary … The grounds were well maintained and we had everything we needed to enjoy our weeklong stay. The beautiful stream simply awed us. We could sit on the porch with our coffee and listen to the water and ...

We just happened upon this well hidden little secret just outside of Asheville, NC while take a spur of the moment “run away from home” trip. Mom kept the kids and we were just going to try and find a little romantic hideaway for ourselves after being over a year without time away from work and family.

We stopped at the Chamber of ...

Recently, my husband and I stayed at Mountain Springs Cabins in Asheville, NC.
I called the last minute on Sunday, and talked to the owner who rented me a cottage and told me to come in at 1:00 P.M. Even though she doesn't work on Sunday she went out of her way to leave the door unlocked for us. Having lived in a small town my whole life and ...

You can't help but to feel special here. An overall "escape" atmosphere. The brook behind you, and the quietness of the property allows you to feel relaxed. The special decor of the cabins gives you the feeling of a second home, or staying at a friends mountain cabin. It is obvious the owner cares about the property and the people who visit. You'll want to return often.

We were two families of 4 that stayed in two cabins at Mountain Springs.
We were a little put off prior to arrival by the 5 page instruction sheet we received via email, but were hoping that in person the staff would be curteous and helpful.
Wrong Wrong Wrong!
The instruction sheet was duplicated upon arrival in the "Welcome Packet". ...

For bad customer service consider Mountain Springs Cabins & Chalets (Emma's Cove Rd, Asheville, NC). My family (with 2 young children) had a reservation for 5 days from 4/2/07 – 4/7/07, which I had changed from earlier dates of 3/31 – 4/5. Because of a computer glitch or human error, our change in reservation didn’t show up on their ...