Overall an average hotel, not great but not terrible either. The restaurant was OK, minus the intestinal illness I ended up with that was likely food borne. Shuttle service to the airport is helpful. Internet connection was plain awful. The rooms were clean and well kept. I would use the hotel again if in the area, as it was as business traveler friendly as could be expected.

5 five stars are display just for decoration.
The service in this hotel is the worst I never had. Waiters always say YES but never do, if you ask something, I hope you have time to wait for it. Some rooms are noisy because of the air conditionners of his own kitchen!!!
I don't know why sheraton is written on this hotel!!!
Only one positive point: the restauration and service of buffet restaurant.

We have stayed in three different ‘5’ star hotels in Tunis. The two other international hotels were pathetic and facilitates were old, service was poor for a 5 star and many staff needed to learn some common courtesy manners.

The Sheraton however was a real 5 star hotel and the staff were great. The facilities are of a 5 star but not of a 5 ...

Location is far from the center of city and nicer areas such as Sidi Bou Said. Rooms were filthy - dirt on carpets. Some rooms had alarm clocks, others did not. Water and electricity were shut off early in the morning - made it difficult to get ready for an early morning flight.

We weren't sure if this was due to Tunisian standards being ...

Thats was first visit to tunisia , a lot of help done from the stuff , i would like to thank the manager for his kind understanding
the business floor was fantastic
food was very good especially oriental
the bad thing it was far from the dowen town but nothing perfect

Did stay there for 3 nights.

Though the hotel is a bit old but the rooms are clean, excellent internet wireless connection with no interruption. Awesome view and friendly staff, though I did not like the buffet breakfast.

The car rental AVIS is the worst I have ever experienced, being a frequent traveller.

No value for money. If you can stay away othervise do not pay more than 10US$.