Nice hotel, friendly staff, rooms somewhat basic, ensuites not 5 star quality, room service menu poor. Breakfast srvice is very variable.
The spa is poor. Gym and spa facilities are not good. The full body massage ended midthigh and mid lumbar area, while I appreciate not all masseurs like to do the buttocks it should not be advertised as full body

Have been going there for 8 years. It has a good balance of friendly,laid-back, relaxing/classy and efficient. Like: The view. The walk back from Alvor town when it's dark can be a bit much.