Star Michelangelo Rome had the worst front desk customer service I've ever encountered. The service however in the dining room was much better. But bad service really ruined my trip. I had booked for family of 4, 2 adults and 2 kids. When we got there, Philipp (the rudest one), argued that i had only booked for two people. So i had to go pay to ...
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Wonderful experience
By A Yahoo! Contributor, 01/21/08
Location, location, location!!! We were traveling as an extended family on a long anticipated tour of Italy. The focus of our visit was to visit the Vatican. Our spoken Italian was weak but, functional. We found the staff extremely helpful, courteous and after a week, they felt like members of our own family. We were given many great tips from ...
We went there on May 2007 for our honeymoon and it was great. The room was clean and in excellent conditions. The lobby was clean as well. Breakfast was good too. Also the staff was super nice. From our room we could see the Vatican.
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Great location
By A Yahoo! Contributor, 08/04/07
The location is wonderful only a few yards away from the Vatican and St Peters. The Beds were great and the maids did a excellent job on cleaning the rooms. Not every room has a balcony. We had a window. The a/c could have been colder in the room. No ice machine you had to go down to the bar and ask for ice. No coffee or tea in the room. ...
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SAFE & GOOD LOCATION
By A Yahoo! Contributor, 08/28/06
The front desk trys to get you to pay them for city tours and airport taxis, but you can get a better rate just dealing with the drivers. Summer 2006 the hotel was clean, breakfast was adequate and all seervices were working. Enjoy Rome.
We traveled to the Starthotel Michelangelo in November 2005 for our anniversary. My wife and I had an excellent experience there. This hotel is a great value; quality versus price is unmatched in my previous three visits to Rome.
A convenient location for the Vatican and there is a train station about 50 yards away. The rooms were ...
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Never would go to this hotel again.
By A Yahoo! Contributor, 08/06/06
A waitress gave me an inaccurate price for a bottle of wine I had ordered for our table -claiming it was 50 dollars more than the actual price- and latered denied it,stating that I must have been confused with the conversion of the lyra(the Euro had not gone into effect yet).The manager would listen to neither an attorney nor the tour group representative,both who had witnessed the incident. We were with Globus Tours at the time.