I came to visit family in the Tacoma area and was greeted by the friendliest staff at the hotel. They let me check in extra early free of charge and was so friendly when I noticed they were very busy and took the time to help me with every little problem. They did inform me of the construction before I arrived so I wasnt dissapointed when I noticed ...

The hotel is under construction which is not noted anywhere until you arrive at the door having already paid (we booked it in August, before the more recent and negative reviews were available). W had difficulty with finding parking and was under impression that this is the only inconvenience we'll have due to the construction. Signs ...

the staff was the friendlest of any motel/hotel we have visited in long time....we travel a lot and stay in numerous motels...this is a-one in our book...will stay again and again. I couldnt say enough good things about this motel...

The Emerald Queen Casino is suffering from a lack of good marketing and management. The staff at the casino are rude and the the whole two casino shuttle drop is a joke. In short this is pretty ghetto for the price. They do not even have a players club or card. The slot machines are tight and the tables are full of dealers begging for tips. If you ...