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Yahoo! User Reviews
AVERAGE OVERALL USER RATING
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CLEANLINESS
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It's nice...I had the pleasure of lodging at the Hilton for 3 nights. The room was nice, although the bathrooms could stand to be upgraded. The king sized bed came with a down comforter and was very comfortable. The workout facility was awesome. It included towels, bottled water, and portable size televisions on each individual equipment piece. With the ...0 of 1 Yahoo! Users found this review helpfulSHOW FULL REVIEW
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Happy with my stayDisregard a lot of the negative reviews about this hotel, as they are outdated and no longer characterize this hotel accurately. Sure the location is a bit off as it's not close to anything, but the hotel quality itself is above average.
The room's aren't large, but the bed's are very comfortable and the room itself is nice to ...SHOW FULL REVIEWOVERALLServiceCleanlinessLocationValue -
Hospitable!Talk about feeling like you're at home away from home! Our stay was absolutely one of the most comforting experiences. I would highly recommend this location to ALL. We stayed in the area to attend a wedding and were pleasantly surprised with stupendous service and unbeatable satisfaction from all ends. THANK YOU HILTON!!!!!!!OVERALL
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POOR SERVICEI DON'T RECOMMEND THIS HOTEL TO ANYBODY BECAUSE THEY DON'T KNOW HOW TO TAKE CARE OF THEIR GUESTS. THEY DON'T CARE IF YOU ARE HAPPY OR NOT AFTER THEY TAKE YOU MONEY. I WISH THAT THEY WILL CALL ME FOR A SERVEY BECAUSE I WILL REALLY LET THEM KNOW HOW I FEEL.1 of 2 Yahoo! Users found this review helpfulOVERALL
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RIPPED OFFTHE WORST EXPERINCE EVER. I'LL NEVER STAY AT THE HILTON AGAIN BECAUSE OF THESE PEOPLE AT THE SPRINGFIELD LOCATION.1 of 2 Yahoo! Users found this review helpfulOVERALL
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Go with low expectationsThey boast a hotel shuttle van but in the 6 days I was there I never saw it running. If our group asked for a ride to the Metro, the desk would say "it's not available after 6pm or on weekends". If we asked in the morning they'd point to the city bus stop (which also doesn't run on weekends). As a result, we'd spend nearly ...1 of 2 Yahoo! Users found this review helpfulSHOW FULL REVIEWOVERALL
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OUSTANDING SERVICEthe hotel was magnificent from the beginning till the end..i arrived and was allowed to set the room up like i wanted because it was my wifes birthday and set the room and left was given excellent service for parking ..the hotel resturant there Finn & Porter was more than i expected it to be the food the service and the ambience was maginifcent ...SHOW FULL REVIEWOVERALL
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