This hotel is haunted. Do not stay on the second floor. The only people who would enjoy a stay here are people who want to be creeped out in the middle of the night.
The staff was unhelpful and unfriendly. They did nothing when we found long nails under our sheets.
The place is terrible and terrifying. Avoid it at all costs

The front desk and the management was very rude and unprofessional. I guess they dont
care about repeat customers. They did not have enough room for all the guests to eat breakfast. The pool was so full of chemicals, it gave all our tour groups children rashes and burnt their eyes just by standing in the pool area. THink twice! you get what yu pay for

I thought for the price I was going to stay in a roach motel but after staying there I was pleasantly surprised at the quality of the hotel. Everything was clean and neat. The customer service was kind and prompt. The location was good. I was near the train tracks but never heard the train as it came by! I was very happy and will stay there every time I go to Williamsburg.

While the beds and furniture seemed nice, there were cracked walls and discolored ceilings. The bathroom light was missing the cover, there were no glasses in the room and only one cup. The pool was down and the hot tub had a floaty insect. The back steps were like that of a parking garage. I'm hoping they are in the process of renovating because it was kind of creepy.

This hotel is in the process of remodeling and the new rooms are excellant. Very clean, new king size bed and a sofa made for a very nice nights sleep. Only the tv picture could stand some improvement. Even though it backs right up to the train tracks and our room was at that end of the hotel, we never heard a train. Will be staying here again!