Claim no smoking. First room smelled like smoker live there. Hotel rep stated no smoking policy wasn't enforced. Also, suspect maids smoked in the room while making it up. Next room, tub wouldn't drain, took three days of calling to get it fixed. Didn't make up the room one day. Called front desk and was told by a manager he ...
Though I regularly stay at Red Roof Inns, this stop was a total disappointment. A "Medically Guaranteed" first floor room on my reservation was ignored, my wife was yelled at during the check in process.
Though advertised as a "Business King", the room we received was missing a picture on the wall (the clamp was there, but the picture was missing) and there was no lamp on the desk.
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will never return
By A Yahoo! Contributor, 03/04/08
This place was viewed as a remodel. The only thing was was updated was the flat screen in the lobby. This looked like a welfare hotel. Not very clean, roaches in room and smell was non descriptive. This reminded me of a short stay hotel (if you catch my drift). Why would I have to go next door to eat breakfast??? I guess if you get what you pay for if the room was only $49 per night!!! I would never, ever, ever refer staying at this location.
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Beware
By A Yahoo! Contributor, 12/27/07
Stayed here on 12-23-07-watch your room-don't leave unattended-2 thefts reported that day and I was one of the victims-250$ gift card and small amount cash missing-I will admit that the items should not have been left in the room unattended but you would think security would be a little better than this-mgmt seemed interested when reported but ...
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GOT RIPPED ON THE RATE!
By BILLY, 11/01/07
STAYED HERE FOR THE NASCAR RACE IN MAY 2007, HAD A RESERVATION FOR $59 PER NIGHT. CREDIT CARD WAS BILLED AT $89 PER NIGHT. CALLED HOTEL AND THEY TOLD ME I HAD TO CALL THE DISTRICT MGR. I CALLED HIM AND LEFT A MESSAGE, HE NEVER CALLED BACK. CALLED SEVERAL MORE TIMES, NEVER SPOKE TO HIM BUT WAS TOLD TO FAX THE RESERVATION PAPERS TO THEM. I DID SO AND ...
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Good Place to Stay for the Money and the Service!
By A Yahoo! Contributor, 01/15/07
My last stay here was very good. The front desk agents were very nice, and they made sure I felt at home after a long tirp. I can see that they have put a lot of work in this hotel. I would stay here again.
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Shut this place down till fully operational!!!
By camstuf, 08/05/06
Richmond Airport Hotel & Conference Center (804) 222-6450 5203 Williamsburg Rd Sandston, VA 23150
Under new management; Under construction; Understaffed; Unprofessional staff and management; Travelers checks not accepted; Rooms overbooked, and incomplete. Wheelchair Accessible room assigned was on the on 4th floor; low toilet and no rails ...