The Hotel is So old that it smells horible. I was unhappy with the first room because it smelled of cigarettes, they moved me to a second room which had a wet spot on the carpet that smelled like toilet. I left and walked over to a different hotel at 9 p.m. our of desperation.

stay downtown Nashville several times a year. first time to stay @ the sheraton and my last!! the hotel was nice, room was musty smelling, but nice. they double billed by credit card. they make you leave a message for the billing dept and never return the call!! horrible customer service!! going back to the renassiance for my overnight stays in the future!!

Me and my fiance stayed for one night because it was close to the Sommet Center and we were going to a concert there that night. I thought it would be nice to get a room on the higher floors. When I made the reservation I asked for a room on the upper floors, they said that could be arranged. When we go to check in the desk clerk said we got ...

Parking was too expensive--we paid $24 plus tax and stayed less than 12 hours. The amount of time it took to check in and out was REDICULOUS. Room was small for the price but very clean and the beds were very comfortable.

I thought that the hotel looked nice online, but I was disappointed when I arrived. The girl at the front desk who checked me in barely spoke to me, and seemed as though she was miserable to be working there. When I got to my room, it had a musty smell, and the carpet is very old and dingy. I wore socks to walk around the room. I soon realized that ...

I stayed in the hotel the night of 7/25/2008. I had a room on the 24th floor (2416) with club lounge access. Upon entering the room, there was a noticeable smell. The window caulking was cracked, dried, and falling into the floor. It looked as though the room had not been swept in some time. The bed linens were below average and the bed was ...

We stayed here for New Years 2007. The lobby of this hotel is pretty enough, and the elevators are adequate. Our room was hot, and after adjusting the thermostat, the room never cooled off. The beds were old and worn out. The rooms are very small compared to other hotels in the price range. The resturant is terrible. We have been there two ...

This is my first review on anyones website. I stayed here twice in the early part of Dec. 07. Well when i check in the service was fast. The lobby was nice and clean. The guest service rep gave me a few menus and suggestions on places to eat in the city when i asked. The room size is pretty standard. The comforter was cozy but the bed was way TOO ...

First when we got there we had problems checking in and the lady was rude. Once we got to our room we were shocked on how small it was. Upon looking around the room we noticed that the carpet was tore up near the bathroom. Fine so we left to go out that evening and leaving the parking gargage no one was at the gate to let us out. We waited a ...