Me and My family stay there everytime we go. We love the pools. Easy walking diatance to the pravilion. You can use pools up till 12. We love that fact because we go out to eat then go to shops. Then come back and use pools and walk the beach. They are one of the cleaniest hotels my family has stayed at. And as for management. We never had an ...

Arrived in town early but couldn't check-in. Staff were friendly, had no problems with them. Biggest problem was parking, had to park across street from hotel and run across 4 lanes of traffic. Rooms need major updating, especially carpet. Stayed in an oceanfront room with nice ocean view. Pools were always full as well as the hot tub up ...

I checked in on 6/13 and wasnt told that there is a 100.00 authorization hold. This wasn't disclosed in my reservation letter that I received by mail or when I checked in at the front desk. I found out an hour later when my bank sent my a text notifying me of the charge. The front desk clerk advised when I called that it was a security deposit ...

Well lets start with the staff they were very rude, not friendly at all to start with. I made my reservation on the internet, not knowing exactly want the room look like, but i was looking for a very nice up to date room, but when i got there i was so disappointed with the room and we were for three days, three long!!!!!!!!!!!!!!!!! Days after ...

For starters, the staff was incredibly nice. The rooms are no frills and very clean. We stayed in an oceanfront efficiency in the South Building. I like the south building a little better because you can keep an eye on the hot tub so that you can make a beeline for it when it's free :)
The housekeeping staff were very nice as well. On the ...

When we arrived we were able to check-in early and the pools were nice and the room was clean, but that is where the positives end. The room was small, the staff was extremely rude, the pool "guard" stared at us the entire time and when we called to the front desk to inquire about the room that we thought was supposed to be oceanfront, ...

for the price i paid for 180 i expected a nice room, on the contrary, dirty kitchen, the stove had some kind of purple jelly smeared all over it when we first got there. the fridge was dirty also. i would definately not come here again. the csr people were very rude. the housekeeper never left any extras soap.

Front Desk Phyllis and Manager Andy is extremely rude and do not care about customer service. Already well on my way to South Carolina from Massachusetts I called and they asked how old I was after I had already gotten a confirmation letter and payed for the hotel. They stated they would not give me my room and would be keeping my money after I ...

wow i cant believe this place stays in buisiness. Front desk staff very rude on the phone when making reservation ( ist clue not to stay). When we arrived nobody at the desk for 20 minutes and no appology when they did show up, then they decided our family of 4 was to big for there rooms and decided not to give us our room and denied us our ...