i cant help but read the other reviews. this hotel is wonderful. i have never been to lancaster before and i was told about this hotel. i called to make reservations and the operator was extremly friendly and went above and beyond to give me information. when we got to the hotel it was beautiful. yeah the hallways arent the best. the only thing ...

In the halls the rugs, walls, and ceilings were all stained and dirty and there was a very bad odor. The rooms are okay for 2 or 3 people but small for a family, the tv did not work properly, and the bathroom is like a closet. Also the door did not lock properly unless it was slammed. The service was mediocre at best when everything was okay and ...

My family and I have stayed at the Lancaster several times over the past 10 years and have always found the staff to be pleasant and helpful. The rooms were clean and well cared for. The food in the restaurants was excellent and the prices reasonable. The pool and exercise room were clean and well maintained. I've always enjoyed my walk ...

This hotel says that it was renovated in 2007 but I saw no signs of it. It is outdated, dingy, dirty and NOT renovated. The kiddie pool was closed but uncovered and filled with rain water and scum. There were chain locks on the doors (those went out in the 60s?). The carpet in the halls had mold, mildew growing and bleach spots elsewhere. The ...

I cant quite understand the negative comments unless the commenters are over picky or it was just a random bad time, but I just returned with my family and my sisters family and it was a blast. The rooms were fine, everything worked, the food was great, the pool was great, the golf was great, the staff was great as is the central location to all ...

I'm concerned with the other reviews stating that this place was enjoyable. It is a true disgusting disgrace. Although staff are nice and friendly, and the location is good ie shopping outlets, dining, etc. The hotel itself is horrible. Quite frankly it needs to be shut down and completely renovated. THere is mold all over the place. THe ...

The room was musty and smelled like mold. The air conditioner, the heating system and the tv did not work. We were moved to another room; this room smelled a little better:however in this room the phone and tv did not work.
a.h

I have been going to this place since I was a child. I always loved it and I still do. I think part of the love is the good memories but I still think it is a nice hotel.

Last summer, when I was there, I was at breakfast and when I picked up my freshly poured coffee, the handle fell off. It must have been cracked and the weight of the coffee ...

We loved it. The kids ate free. The room was beautiful. The service was great and so was the food. They have cute activities for the kids(movies everyday, free crafts). Nice outdoor pool and great indoor pool. The people were very nice. It was also very clean and in a great location with Dutch Wonderland across the street and the outlets less than ...