this hotel announces free shuttle from airport but charges you $12 instead.
Charges you for holding your bags in the lobby because lowered check in to 4 p.m. Room rugs are so dirty that we didn't dare to walk barefoot nor pick anything we had dropped from the floor.
Rude personnel that doesn't tell you that there is coffee in the ...

this hotel announces free shuttle from airport but charges you $12 instead.
Charges you for holding your bags in the lobby because lowered check in to 4 p.m. Room rugs are so dirty that we didn't dare to walk barefoot nor pick anything we had dropped from the floor.
Rude personnel that doesn't tell you that there is coffee in the mornings ...

This is a low to mid range hotel in Queens. It charges accordingly. The facilities are not the best I have ever experienced but the rooms were clean, the plumbing worked and the beds were comfortable.

The R train into Manhattan was about a 20 minute journey and we had no problems with this...

You can get a cab to Manhattan for $30. The ...

The Pan American is dated but it's clean, safe and comfortable for a great price. Located in an ethnic residential neighbourhood, all the basics including subway station are within walking distance. Easy trip to Manhattan on subway. Check in was quick, and I got the quiet room I'd requested when I booked ahead. Had breakfast in hotel ...

After looking for quite a while we decided to give this place a try. We were happy with our decision. They picked us up from JFK within 30 minutes of arriving. Staff was extrememly helpful and nice. They told us about the city tour that left from the hotel and it was a great bargain and took 9 hours. Pops Diner,up the street, is wonderful and I ...

I have stayed at this hotel twice within a year, and I enjoyed my stay each time.

Service isn't too bad. I flew into LaGuardia and waited over two hours for the free airport shuttle, due to only one driver, and he was down at JFK. My advice: fly into JFK. Pay $5 to take the air train up to the Sutphin Blvd Subway stop, catch the E train to ...

I stayed here for 4 days and the hotel was clean and comfortable.No special thrills but who needs it when you have all NYC to see. Yes you can walk to the subway which is a few blocks down the road and if I can do that in the 100 degree heat wave ..you can do that too.People are friendly when you ask directions.Subways are safe and I even traveled ...

BEDS WERE THE WORST WE HAVE EVER SLEPT ON, PILLOWS WERE TOO FLAT , ROOMS AND HALLWAYS WERE TOO DARK . COUCH IN OUR ROOM WAS DIRTY AND HARD AS A ROCK , CARPETING NEEDED TO BE SHAMPOOED

Hotel is old and deteriorating. Old carpet stinks. Room was clean, but AC did not work. Service was OK for two-stars. Restaraunt on property is OK.