although all the people employed here were nice and friendly, the hotel itself was terrible. The sink broke and nearly took off my toes (Thank God it was on me and not one of my children!) and then the friendly mouse running across the floor to investigate my backpack ..... let just say I cant believe we are paying for the stay. They did move us in ...

We had a mouse in our room. Our granddaughter heard something scratching at the trashcan and when I turned the light on a large mouse ran across the room and hid behind a chest. We were relocated to another room, but when we checked out the front desk acted very ho-hum about our experience. Took $20 off our bill after my husband told them he expected to be compensated, but did not apologize. Won't stay there again.

After staying at the Kachina Lodge for many years, we were very disappointed. They charge a premium price for their rooms and included a hot made to order breakfast in the past. This has now changed to a cold eggs, cold sausage, cold toast buffet. We also encountered a peeping Tom looking through our window who ran around the back of the hotel ...

Great hotel to stay. The price was very reasonable. I enjoyed the stay. I recommend this hotel. Location was good. Close to downtown. Place was clean.

The front desk was unfriendly, sarcastic and rude. It took forever to check in and out. They were confused both times, tried to charge me a higher rate, and had the reservation dates wrong. The rooms are terrible. It's more like an ancient motel off the highway!
Terrible experience. I loved Taos, but let me tell you next time I will try a nice hotel with a nice atmosphere. Won't go to that one again!