This was a very well run class act by the hotel staff.
Many of the "guests" were well difficult, a teens baseball team was staying there, well behaved, etc.
Room Servive: about perfect, gave the 25% tip.
Staff: outstanding: gave great recommendations about nearby places to eat!
Seems all staff works hard and some who stay do not get how good this place is, and it is.
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Very disappointing
By A Yahoo! Contributor, 07/29/08
We were in town for a major event and most hotels were full. We were excited to book doubletree, even though the price was expensive(189.00 a night). What a disappointment! When we arrived to our room we were met with a half eaten pizza box from the previous guest, popcorn on the beds and the floor in the bedroom, a burned iron that stained my ...
This used to be an Embassy Suites about 10 years ago, and then they downgraded to a Doubletree. We've had problems everytime we've stayed there (about three times a year). First of all, you don't get the warm chocolate chip cookies that have become a promotional staple for Doubletree (but that's minor complaint). The hotel is very ...
I was initially disappointed with this hotel. I had made my reservations for two nights and recieved my confirmation number on the phone and via email. I told the person on the phone that I would have a late check in, but that I'd be there before midnight.
My family and I arrived at 10:30pm after driving 3 hours to check in and we were ...
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absolutely disgusting
By A Yahoo! Contributor, 07/17/06
There was NOTHING to like about the Doubletree. The airconditioning hardly worked...set on the lowest possible setting our room only dropped to 75 and was incredibly humid and uncomfortable. We were not tol in advance that the breakfast was an additional charge on the weekend. Workers were banging on pipes repairing the roof outside our room ...
UPSIDE: Rates were very reasonable for a suite. Down comforters and pillows are a nice touch. Concierge was extremely helpful. Detailed directions available for local attractions. DOWNSIDE: Renovation in progress. Dated furnishings. OVERALL: An excellent value for the price.
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Omaha Double Tree
By A Yahoo! Contributor, 04/02/05
Easy to find. In addition the bed, down bedding and feather pillows were the best I've ever slept in at a hotel. Breakfast was excellent. Downside, the pool water was very murky and the furnishings in the room were very old. I was disappointed to learn that wireless internet is an extra charge. Not knowing that I attempted to connect and ...
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Great
By A Yahoo! Contributor, 03/18/05
The Customer Service was very friendly, even though there were some rooms being renovated the appearence of the hotel, was imaculate. the prices were awsome. I will Stay at this hotel every time i am in Omaha.
But stay away from, the village inn accross the street.