The hotel staff was very unorganized. We were charged extra for both our hotel stay and when we ate at the Quarry Bar and Grill. If I would not have called and complained these charges would have been made. Would not stay here again!
OVERALL
Service
Cleanliness
Location
Value
Good hotel, great location
By abbyzoe99, 11/09/08
We've stayed here twice in the past three months. It's well priced, clean and comfortable with a friendly staff...not the Ritz but a nice place to stay and (we think) a great location. And they allow dogs; a big plus. For a good place to eat just a short walk away try Benny's Bistro. It's also a short walk to the Holter Museum of Art.
OVERALL
Service
Cleanliness
Location
Value
Glorified Travel Lodge
By A Yahoo! Contributor, 10/07/08
This hotel USED to be a Travel Lodge. It has a new name but WORSE service. 1. Rooms were not cleaned daily (we stayed 4 nights). Soap was removed and not replaced. We had requested an extra blanket for sleeping on night #1. On night #3 the blanket was removed. The room came with 4 hangars - we had to call for 3 more. We got cheap type that ...
0 of 1 Yahoo! Users found this review helpful
SHOW FULL REVIEW
OVERALL
Service
Cleanliness
Location
Value
excellent
By A Yahoo! Contributor, 12/28/07
i would just like to say that since the hotel has changed ownership and under new managment the hotel is excellent. i love the service and its in a great location!!! everyone is so friendly.
2 of 2 Yahoo! Users found this review helpful
OVERALL
Service
Cleanliness
Location
Value
Good By Me
By A Yahoo! Contributor, 12/03/07
For us, the location was excellent. Downtown and quiet. Good view of Montana mountains. Service was prompt, courteous and knowledgeable. Newly renovated, the rooms were nothing special - but clean and everything worked and the price was right. One of the best features was the hotel restaurant and bar. Excellent menu, good prices and friendly service.
We visit Helena two or three times a year and will return.
1 of 1 Yahoo! Users found this review helpful
OVERALL
Service
Cleanliness
Location
Value
Park Plaza Needs new Management
By A Yahoo! Contributor, 07/23/07
I am not sure where you can hire people for management when they have NO clue what is going on.
The hotel itself is nice, situated downtown; the building has been recently renovated. My room was average. I had the option of a view of mountains or the city, which was nice. There is a pool, but it is quite small. The building was within walking ...
SHOW FULL REVIEW
OVERALL
Service
Cleanliness
Location
Value
Catering guest
By A Yahoo! Contributor, 07/07/06
I attended a dinner catered by the hotel. The dinner went very well from the standpoint of food and service. We then adjourned to one of the guest suites which was very nice. I plan to stay there in the future.