Looking at reviews I've realized that all of them on here are from a very long time ago, soon after Grand Rios had opened. With any type of business there will always be things still being 'worked out'.
My family and I visit the hotel often, and are very fond of everything it has to offer. I want everyone to just remember that you ...

The waterpark is well supervised and there is something for every age. Guest rooms were clean and spacious, and the restaurant food was wonderful. We will recommend this to everyone we talk to. We celebrated the New Year with our three-year-old at Grand Rios and it was so nice to park the car outside in the snow and escape to the waterpark and curl ...

For $210 we got an old, outdated room in which every single noise in the hotel could be heard -- even though I had asked whether the room would be noisy. We paid $20 extra for a "private" patio -- uh, private in what sense? We got a table in front of our sliding glass door, until it mysteriously disappeared. Then we just had worn green ...

I'll keep is short & sweet....
We did enjoy our stay and would reccomend this hotel to others!
Very centraly located -- although you will find no reason to leave, I'm sure! Great food, and definatly great fun!

Pros: It had a water park.

Cons: It was very apparent that these are renovated rooms; however, they cut corners and left old wallpapper on the room. It was like putting lipstick on a pig.

There are no coffee pots, microwaves or refrigerators in the room. Kind of contradictory since they are supposed to be catering to families with young ...

The water in the childrens area was freezing cold! When we complained, the receptionists said, "Yeah, we think a boiler is broken." They didn't offer a refund, which they should have because it was much too cold for little children to play in. It was absurd!

This experience was really great! I was really not sure what to expect, after reading the negative ratings, but I loved it! The park was fun for me and I'm in my 30's. I did not get tired out until 3-4 hours into it, and then we just took a small break to eat lunch. We ended up staying for 6 hours! I really was surprised at how ...

I have been in the wedding industry for almost 10 years, and this is one of the best service related venues I have EVER worked at! They treated me like GOLD, and I didn't spend a dime there. I can imagine that the clients were treated like ROYALITY! Sure, when I checked in, there was a line, but I was expecting it. My goodness, it was 4 pm when ...

We went to Grand Rios for my sons birthday party. We did not reserve a birthday party spot in the resteraunt area becuse they require 10 people minnimum and we had 8. When we got to Grand Rios we were told that it was closed to the public and that no one was allowed in at this time. I asked when we could get in and they said they have no idea. I ...