Your hotel is in need of professional staff and maintenance people. The pool area was SO cold we had to have our sweatshirts and coats on! Of course that wouldn't keep the little ones out of the pool, so now they are all sick with colds. We complained a number of times and nothing was done. We should have just packed up and left! You also ...
Booked only one night to stay with my family for Sisters Wedding but I would NEVER RECOMEND THIS PLACE TO ANYONE. This hotel is in desperate need of maintenance and a professional staff . They told me one price on the phone and then when I arrived told me a different price. It was only $20 more so I just paid it. There was no heat in our room and ...
I have stayed here many times and will keep going back. My son loves the place. There is a lot of room for kids to play, including a Kid Zone area, basketball & volley ball courts, 3 different pools, 2 different hot tubs, video games, and more. On weekends there are simple activities that the kids can take part in. A great winter getaway!
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We can't wait to go back!
By A Yahoo! Contributor, 02/11/08
I was here for a basketball tournament with many other people from my city. It was an amazing experience had by everyone! The staff was extremely friendly and everything was spotless. The noise level was surprisingly low considering all the people staying here. All my needs were accomadated! A++++!!
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What a nightmare!
By A Yahoo! Contributor, 05/16/07
Never again will I stay here. It was 90 degrees the day I checked in at 1pm. I turned the air on high and it promptly blew softer than I do when blowing up a balloon. By the time I went back to my room at 10pm it was still over 80 degrees!
I finally found my room after walking all over the place and not finding it and I had to ask the staff. My ...
2 of 3 Yahoo! Users found this review helpful
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Great for adults and kids
By A Yahoo! Contributor, 10/04/06
We had a large group of us go. The kids had a blast in the pools and volleyball courts. They even had an activity center that had directors who kids facepainting and crafts and arts....for free. The staff was great, made us feel like they wanted to help us out!
Every employee we encountered, whether behind the desk, behind the maid's cart, or behind the bar treated us like we were their only customer and gave to us what felt like special treatmnent. I later learned that we weren't special, they just treat everyone that way.
The hotel is under some renovations as of August 2006, but with five ...
it is nice place but the price is 50 bucks more then a water park in the citys or in brianerd
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Never needed to leave the hotel
By A Yahoo! Contributor, 04/05/06
We stayed there in Jan 2006, in minnesota the this time of year the weather was terrible. but we did not need to leave the hotel. the kids had a great time with all the pools, volleyball courts, basketball courts, arcade games, activity center. it was perfect for the whole family!
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Not like it used to be
By A Yahoo! Contributor, 01/29/06
We have been going there for about 5 years straight and this wasn`t very good. First the tables in our area were never ever cleaned up or wiped off, second, the room next to us had some plumbing problems and the hotel worker walked out of their room with the plunger dripping with water right in front of our rooms as we were at our tables eating ...