The ASSistant Manager, (Chris O'something) was extremely rude and condescending at check-in. This was completely unecessary and unprofessional.
I was extremely embarassed by his tone and loudness. All of the other people in the vicinity could hear him.
Very uncomfortable accomodations in every way.
The entire hotel seemed dirty and had a strong odor of feet. The place needs a makeover..

So i had booked 2 rooms, 2 nights for the weekend through United.com. I arrive on a Friday and check-in. First, the staff member manning the front desk seems a little hesitant, confused. "I have a reservation- two rooms, two nights, right?" I ask, and he confirms it. Well the next night my room key doesn't work so I have to ...

I live in Cambridge and stayed at this hotel recently while my apartment was being painted. I loved it!! The staff at check-in were truly welcoming and my room on the 16th floor had a surprisingly comfortable bed, a balcony, wonderful views, and a cool river breeze. An additional pleasure: the bathroom was quite large and the shower had great water pressure. All in all, I was VERY happy with my stay at this hotel.

The location was perfect and the staff went out of their way to assist us with information on ski packages, tours and shopping. The service was great! The complimentary breakfast was a real treat and a money saver. We met other guests from all over the United States and enjoyed visiting with them.

We just returned from a 5 day stay at the Double Tree Boston. Two adults and two children 3 and 6 years old. The rooms upon arrival were very nice.Sleeping on the "sweet sleeper" mattress was anything but sweet!!! Extremley uncomfortable due to complete lack of support that the very last night we put our children in the king bed and we ...

Concierge Frederick makes this stay better than ever. Nice clean place, good staff, nice atmosphere but the best is the concierge. I once called and joked that it was freezing and to have hot cocoa waiting for me. Upon check in, there wasd hot cocoa in my room ( packets of course) but it was there. Frederick is the best ever!! i recomend it!

Our son has been attending school in Cambridge for 3 years and we always stay at the Doubletree. We stayed there the first time while looking at schools and fell in love with the hotel,the veiw and most of all with the very friendly, helpful staff. We have only had one problam while there and it was attended to promptly. I will not stay anywhere ...

I stayed at the Doubletree Inn in September 2006 and had a lovely time; we had freshly baked cookies to welcome us at reception when we arrived! Our room was great, we booked via an agent for a very good price and we were given a suite with two double beds, living room, two televisions and a very nice bathroom. The room had a big window with ...

We originally booked the Doubletree because of the price we received for a hotel in Boston but it is by far one of the best hotels we have been in. The lobby was beautiful and comfortable with plenty of seating. We had three rooms booked and arrived shortly after noon expecting to have to wait to check in but we were able to get in immediately. ...