Loved the location, the service (everyone you encounter from the moment you step out of your car until the moment you leave is hospitable, friendly & professional); the building is beautiful - I got lost in the corridors but it was a fascinating walk, the decorating is amazing. You can spend a rainy day in this hotel and enjoy every minute of ...

My family (2 kids ages 4 & 8) loved everything about this hotel! We purchased the Aquarium package which came with 2 adult tickets (we purchased child tickets at the front desk upon arrival) and 2 breakfasts (we used the credit toward ordering room service which was good) The room was large and inviting, the pool clean, and the staff was friendly. We definitely plan on returning to this hotel again!

I loved the location and the quality of the suite we had was wonderful. The view we had from our corner room couldn't be better. HOWEVER, we traveled with our 18 month old and our 2 year old - both of whom we reserved a crib for. We were repeatedly told that they provide "STANDARD SIZE" cribs, however they do not. We were offered a ...

Most comfortable bed I have ever slept in. Excellent location on the Inner Harbor, could walk to everything I wanted to explore. Did not use my car for 2 days.

What a great stay. One of the best nights of rest Ive had in a long time. The room feelt like I was in a friends gest room. Over all the hotel is very clean and frendly. The location is perfect right next to the habor and all of the events are in walking distence. I plan on going back soon.

This hotel has among the incomfortable beds I have every slept in. The mattresses were soft, lumpy, and sagging. Never mind a 4 star; this is what I imagine you would get in a 1 star.
Location was good, but I would never stay there again.

We liked the staff and the rooms. The bar was just fabulous with the best piano music we have heard in years. We liked eating in the bar also. We found the dining room cold and uninviting. We plan to stay there again when we are next in Baltimore.

WELL THE PEOPLE WAS NICE ANDTHE PLACE WAS NICEWHENIWHEN OUT SIDE AND LOOKED ROUND ICAN;T BELIVE IT.IT WAS NICE I WHAT TO GO BACK SOME DAY

My (now) husband and I stayed here on our wedding night and got the romance package. The staff "forgot" to deliver the champagne that was due on arrival, and the mini bar had not been refilled from the previous guest. There was a half eaten candy bar and a lot of missing items that they subsequently charged to our bill after our ...