Room was dirty, dark, dull and smelled horrid. Tile in bathroom was cracked, lights didn't work, hair dryer shorted out. We had to seek refuge from a major storm in our area and wish we'd selected another place. We went to the restaurant, Rooks, and were greeted by a filthy dining room with only 2 clean tables and a surly matre d' with ...

We stayed at the Hilton in Gaithersburg on 9/16/06. My husband and I travel quite frequently for work. We always stay in either the Marriott or the Hilton. Always a wonderful experience. However, I have a pretty bad allergy to dust. One of the reasons we stay at the Hilton we expect since its a high rated hotel we would get a clean room. This past ...