Hotel looks remotely like brochure when you are in the lobby that’s where the similarity ends. Rooms and hallways have very low ceilings and make taller people feel like they are in kiddie land. If you are over 6 ft you have to duck to get to the bathroom, not nice in an unfamiliar place at 2am.
Staff was "GR8"! They remained ...

On the outside, this looks like a nice hotel, sister hotel to Pier 5 and the Admiral Fell Inn. We booked through their website for a suite with two beds, but alas, once we got there they first tried to put us in a tiny room with one bed. We went back down to the front desk to get things sorted out and they told us they didn't have any more ...

First, the good things: absolutely beautiful, very clean (although we only stayed one night--so can't attest to them KEEPING it clean daily), excellent location, our one-bedroom suite included a lot of convenience things like hair dryer, iron & board, coffee maker, etc.; sofa bed was already made up, and this was probably the only place ...

Our harbor magic vacation was wonderful! The staff was very helpful and the hotel was beautiful, however.... We were informed at check in that there is an extra "destination fee of $9.95" that gets you bottled water and internet every day. Hmmm I thought that was included in the price of the room already!? THEN... you will NOT find ...

Booked room 6 mos in advance. Confirmed reservation several days before arrival. Checked in at 1pm, signed agreement at AARP rate. Returned to hotel around midnight. They had down graded room from two room suite to a small room. They must have been able to book the room at a higher rate. Left the next day, one day early. The trip was ruined. They own the Admiral Fell Inn and Pier 5 Hotel also. Don't stay at any of them.

We bought a package(Aquarium/Australian Exibit)thru this hotel and we really enjoyed our 1st visit to Baltimore thru them. Anything we wanted to do was easily planned thru the front desk. Parking/drop off is the trickiest thing here, We opted for the valet for $25.00 for the night and it worked well for us. This hotel also stores your luggage so ...

The staff was shorthanded but courteous. The rooms were worn, very worn and in need of renovation. Great location, close to inner harbor, plenty of room, breakfast was good. I have stayed here many times over the past 10 years and it is at the end of a wear cycle at the end of summer 06. I remember it being this way once before and then it was subsequently renovated.

Check in service-one person working and answering phones at the hotels listed check in time. Confusion abound over reservations.
No complimentary newspaper.
Free breakfast almost nonexistent. Not enough area for the amount of people. Not a sufficient amount of any hot food or fruit to feed the people in the room. Items not availabe until we had ...

What a great getaway! We loved the location to the local Restaurants and shops. The staff were extreemly helpful and we loved the hot buffet breakfast every morning with Maurice. We went to the aquarium, hardrock, and power plant live and had a great time.
We'll be back