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Brownsboro Inn/Louisville East - Reviews
Yahoo! User Reviews
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  • Good Value
    By A Yahoo! Contributor, 08/04/08
    We stayed here for the NSRA. Nothing else seemed to be available and if so, it was too expensive. The people were friendly the prices were good. But you shouldn't have great expectations, the hotel is older. The carpet was stained but maybe vacummed. The mattresses were old and hard. The free breakfast was cereal, bagels, muffins..The indoor ...
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  • not good enough for a homeless dog!
    By carrie, 07/26/08
    Nasty rooms! Open the door shut it and left and they refused to give me a refund! There was mold, it smelled awful and air didn't work! The lobby was nice!
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  • Beautiful Hotel
    By AdamW, 01/06/08
    The only reason I didn't give it 5 stars is because the equipment in the gym was not good. Most of it was old or did not work, but the ret of the hotel was beautiful. The location was great...near the highway, a Walmart and an Asian buffet. I would definitely stay again!
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  • Best hotel you'll ever find for $65
    By A Yahoo! Contributor, 06/24/07
    We booked a room online and spent one night there, and when we arrived, we were pleasantly surprised at how nice it was for what we paid for the room. Hotel is very nice, is clean, has an indoor pool/hot tub, and also a music bar near the lobby.

    We paid $65 for the room with tax and our room was a suite with a living room, sofa, 2 tv's ...
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  • very rude customer service
    By A Yahoo! Contributor, 06/23/07
    very rude people. customers and staff. will not be back to stay in louisville!!! we were told we had to go around outside in the rain so we did not disturb the card games in the garden room. we were not even dressed to go to the pool, we just wanted to look. VERY RUDE PEOPLE!!!! STAFF NOT PLEASANT!!! NOT CLEAN!!!
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  • Enjoyable stay
    By John L, 04/21/07
    Always a good place to stay, had reserved two doubles, got 1 king bed instead, other than that very good. 2nd stay there, and will probably stay again sometime.
    0 of 1 Yahoo! Users found this review helpful
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  • Good, even without a car
    By A Yahoo! Contributor, 01/27/07
    Complimentary airport shuttle will also take you to restaurants,and return to take you back to hotel.

    Accessible room did not have roll-in shower, but tub had bench and many handholds, as well as hand held shower. Room was clean, staff friendly. In-room high speed access included, but outlets were hidden behind furniture, and none were unused - ...
    1 of 1 Yahoo! Users found this review helpful
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  • Why stay somewhere else?
    By A Yahoo! Contributor, 04/12/06
    We started going to Brownsboro Inn about 7 years ago when my wife's mother was nearby in a nursing home. From the first day, the management was kind and attentative to our needs. We have come back there again and again, and have enjoyed the rooms, the pool, the front lobby, the service, and just about everything they provided. Best of all, the price could not be beat. Looking forward to going back.
    2 of 2 Yahoo! Users found this review helpful
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  • clean and helpful
    By A Yahoo! Contributor, 02/03/06
    Well-maintained hotel with courteous front desk staff who seek to make stay more pleasant. Continental breakfast typical, good not extradordinary.

    Comfortable beds though room a little drafty from wind under the door. Usual issue of poor hotel lighting. Amenities get an A+ - coffee, hairdryer and nice fluffy towels. Plenty of hot water and very clean bathrooms.

    Would definitely stay again - good meeting area!!
    3 of 3 Yahoo! Users found this review helpful
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  • Tear it Down-Start Over
    By A Yahoo! Contributor, 01/12/06
    Desk clerk lied about ongoing pool parties for 2- 13 yr. olds and put us poolside. Room was 87 degrees. Moved to another room. Toilet was clogged, no hotel maintenance.Day of checkout in the a.m.,I found a baby cockroach crawling on my bedside table. Booked and pre-payed 2 nights-2 rooms,they locked us out after breakfast-1 night. Manager demanded ...
    1 of 2 Yahoo! Users found this review helpful
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