Had to book a last minute hotel room for a meeting in Chicago, so paid more than average ($400). Room is extremely small, holes in sheets, someone's long blond hair on my towels, room is dark and not enough lighting, tiny bathroom. Front desk is so-so. They expect you to use the self-check in Kiosk instead of wasting their precious time. ...

Hints to future guests...
guest checkin clerks very rude. Customer service VERY poor. Only hotel of many I have stayed at that I wrote a poor review about after only after I sprung for the high cost of the internet service.
Do not pick up your rental car until you are needing it. Parking overnight is $38.00.
Eat and drink before arriving. Food ...

I've stayed at this hotel several times and LOVED it! The front desk staff is always friendly and helpfull. Rooms are great! My kids love to watch planes taking off. I would recommend this place to anyone. This hotel can really be a home away from home!

Walking Distance to the Check in Counters via the Underground walkways. Clean Rooms. We had two connecting Rooms for a family of 7, meals at the Restaurant were not child friendly, but we only really wanted to be close for an early flight out.

We stayed there one night because United cancelled our flight. Like one of the other reviews here we also experienced bad treatment at the front desk upon check-in because we had one of the discounted vouchers from the airline. The attitude of the front desk clerk was terrible. This woman should not be in customer service. She made things ...

We ended up missing our connecting flight due to a delay, and were given a "discount" ticket for this hotel. (Not really all that discounted.)

The hotel was easy to find. It only takes a few minutes to get to any of the terminals via the airport train which stops right in front of the hotel.
The desk staff was absolutely awful - it ...

Hilton Hotel – Chicago O’Hare USA

Situated next to airport with easy access through terminal or a short walk across the road. All the modern faculties you expect for a Hilton. Plus good bar and restaurant where one can relax and have a beer or two before catching your next flight. Booked as a day room 9am to 6pm US$135

PROS: Convenient ...

The staff was very helpful when my family and i stayed there. Seeing that i was with an infant they were always very curtious and offered a much needed helping hand. :)

Hotel itself was very clean. Would definately stay there again.

We had a sales conference and training at the Hilton and the conference rooms were setup and service was very good. The rooms are nice and comfortable. Close to the airport, actually right at the airport. Opted to eat at the causaul restaraunt, Grill type food, was very good and service was fast.