The Hotel is a den of drugs and prostitution and maintains an abhorrent level of service and cleanliness. We were in a group of 26 parents and children attending a college reunion. All members of our group experienced the conditions that follow.
* Linens were unclean and were host to multiple cigarette burns * Bathrooms had significant mold ...
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NEVER AGAIN!
By A Yahoo! Contributor, 03/23/08
The receptionist was friendly. The reception area was stinky. That should have given us a clue. The room smelled of mustiness. Towels linen & were very dingy & yellow. The mattress was so hard; my spouse thought about sleeping on the floor; but the floor was stinky & filthy. The breakfast is a joke. The coffee was good , but it ...
For the past twenty years, I have always stayed at the Sweden House when visiting family in Rockford. Things have changed, but the cleanliness and the service of this lodging has not. It may not have the luster or name of some of the chain hotels, being older, but it is a place where they make you feel that you are at home. I would not hesitate to recommend this to a business traveler or to a family on vacation.
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Great place with renovations complete
By A Yahoo! Contributor, 02/17/07
My husband and I visit family in Rockford and typically stayed at the Sweden House Lodge, however, this time around our experience was even more unique as the hotel has been completely renovated and the current management has restored its physical condition. Great place with excellent service. Will definitely go back again.
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I would not stay in the stuga!!!!
By A Yahoo! Contributor, 12/19/06
Well lets start out by saying that I was one full week without heat in the stuga apt. In the biggest snow storm of the year about 12 inches of snow. Not to mention that the snow was not shoveled either. Oh yeh, also should throw in here that it was warmer outside than it was in the apt. I literally walked through the snow to get to my vehicle every ...
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Terrible management
By A Yahoo! Contributor, 12/06/06
I stayed here on business for 9 months and their house keeping and management skills were terrible. The maids didnt come weekly to clean and the management was nonresponsive to our requests. When the heat broke it took a week to fix in 30 degree weather. These are only a few of the things that went wrong.
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BAD, VERY BAD
By A Yahoo! Contributor, 08/22/06
It just was not at all worht it. Front desk service was rude and not too helpful. The bathroom was not as clean as a hotel shoudl be, and it was very noisey. I wouldn't reccommend it to anyone.
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Slummy with good service
By A Yahoo! Contributor, 07/20/06
Also very secure and lots of extra stuff like a pool and the internet. The breakfast is not worth eating. I would stay there again.
We blocked 20 rooms at this place for a wedding. Not one reservation was correct. They didn't put reservations against the block. They wanted to charge $30.00 more for paying cash. It's not very clean. They had guarnateed reservations which meant nothing.
The front desk people seemed as though they had no concept of what a hotel does. I ...
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Poorly managed and maintained
By A Yahoo! Contributor, 05/31/06
I booked a guest and her two children in a kitchenette suite for a week. Their suite price was one of the highest in Rockford and it was convenient to her work location. It was a horrendous mistake. The facility is dirty and not secure, the washing machines didn't work and weren't repaired despite bringing it to the attention of ...