We travel alot in the United States and Europe, so we have stayed at MANY different hotels. The Ramada Plaza Hotel Chicago O'Hare Airport was a very nice surprise. The staff/service were helpful/efficient, the free aiport shuttle was clean and on time. The hotel is located within walking distance of the L train station that takes you ...
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Not what we expected
By A Yahoo! Contributor, 07/09/07
We made our reservations through expedia and arrived there with them telling us that we never made reservations. It turns out that some fool at the reception desk used our confirmation number on someone else giving our room to them. They would not refund our money and we got stuck with an ugly old room. It had torn wallpaper and rust that was ...
2 of 2 Yahoo! Users found this review helpful
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Rude receptionist , awful shuttle service
By A Yahoo! Contributor, 02/22/07
The receptionist named Tiffany was extremely rude and unhelpful. She was actually screaming at the guests who were asking her about the shuttle service to the airport.
3 of 5 Yahoo! Users found this review helpful
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What a rip off
By A Yahoo! Contributor, 01/08/07
I had two local telephone calls on my bill that they charged me for while i was in a conference, and would only credit me back one of them
I left behind two items (left early due to an impending winter storm approaching)... took several telephone calls to finally talk to the right people who said they would send it out on the following Monday. ...