Latest Reviews of Hyatt Regency Chicago

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Hyatt Regency Chicago - Reviews

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Definite Return Trip

By Terry, 11/02/09

The location is second to none. Easy access to drive in, check in, etc. The bed itself gave me the best nights sleep in a long time. The staff, everyone from the valet's to the front desk clerks, to the maids were so friendly and helpful in answering any questions. The Magnificent Mile, Millineum Park, Navy Pier and so much more within walking distance. We will be back!

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Great Time!

By StephenB, 10/22/09

Went there for my wife's birthday and the hotel was great. The only thing was when we first got there at 9pm on friday the check-in line was really long and only 3 people helping. You couldn't ask for a better location right next to Mich. Ave. and on the river. Can't wait to go back.

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Great Place to Stay

By A Yahoo! Contributor, 10/04/09

Excellent hotel, great location, friendly staff. We travel to Chicago every year and from now on we will stay at the Hyatt:) Can't wait to come back!

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Bistro at 151 gratuity mess

By Farrah, 09/27/09

I recently statyed at the Hyatt and enjoyed the hotel for the most part until I reviewed my checking account upon returning home and realized that the Bistro at 151 charged $16.87 more to the original bill. I marked N/A in the gratuity area of the receipt since we paid the tip in cash. On the menu it stated that if you had a party of six a 15% ...

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Get a time stamp on your receipt

By A Yahoo! Contributor, 09/27/09

Location = Great.

Just make sure you ask for a time stamp on your receipt when you check out. We thought we were getting a great deal when we got a stay at this hotel on Priceline for $60. After checking out a 7:30 AM to head to the Shedd Aquarium before we left for home, a $60 late check out fee showed up on our CC.

1 of 2 Yahoo! Users found this review helpful

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ick

By A Yahoo! Contributor, 09/15/09

We got a great deal on our room and after staying there, I know why. Like so many others said, it was a great location and that is about it. We were charged for every little thing (no wifi? lobby charge for internet), the room interior was dated and the lobby areas looked like they had seen better days. Oh, and the staff? the rudest people we ...

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I hate to say it...

By BeppyCat, 08/28/09

... But this hotel kinda sucks.
It seems to me that the fancier a hotel, the more they nickel and dime you on the little things. You could stay at a Mariott and get much better service and amenities. They don't have all the cable channels, they charge for internet, breakfast, and parking. The room was very cramped and pretty run down. ...

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Fantastic View of Lake Michigan and Navy Pier

By robert d, 07/30/09

Stayed on Regency Club floor and the room and view were almost beyond words. 33 floors up you see everything. Staff were very nice and helpful when asking for directions.

0 of 1 Yahoo! Users found this review helpful

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Slipping

By pfflyer, 05/15/09

Had a wonderful time my first few stays. I went for New Year's Eve and found the room NASTY. There were obvious mucous secretions on the bed linens and the room was filthy. What a shame. I used to love the cleanliness and atmosphere, but obviously they have let customer satisfaction slide due to their location.

2 of 2 Yahoo! Users found this review helpful

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We don't plan to go back

By A Yahoo! Contributor, 04/15/09

The desk clerk was unfamiliar with the scenery of the rooms and assigned us the wrong room. We received no amendities for the price we paid. The parking was rediculously high and there was no shuddle. There was only one cup of coffee per person in the room & the lobby snack shop clerks were rude and refused to give change for tips. Now I find an unexplained added charge on my card.

1 of 1 Yahoo! Users found this review helpful

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