the shower was bad. there were hairs on the bathroom floor and in the tub. internet didn't work. dirty carpet. paint peeling, musty smelling. bed bad with pillows. no closet or hangers. i wouldn't stay here again.

Although the hotel is clean and friendly, the construction is poor quality. We had to call the front desk and ask that the adjoining room please lower the TV sound on more than one occasion during the night. The heavy slamming doors all night are more than agrevating. Guests are so rude that they slam the doors whenever they enter or exit the ...

My son and his family went to jump in the pool only to find there was a PRIVATE PARTY going on! WHAT?? A PRIVATE PARTY at a hotel swimming pool on a week-end? What's up with that. When he complained at the desk he told me 1) no one seemed to know what to do about it 2) no one really cared. The fellow asked him if he had made his reservation ...

Arrived at 8:30 p.m. room was not ready. Put in hotel next door, truly the most unkept, dirty, construction site, I have ever experienced. No hotel site like Priceline, Expedia, etc. should have this hotel on its list. Inside room was better, we were just passing through town and leaving at 5:00am so did not look for a different hotel, just shut ...

I have reserved 3 rooms at this hotel and the front desk has messed up our reservation and took a long time to locate our 3rd room. Disregarding this, all 3 rooms are at the 2-story motel style building. It took us quite a while to figure out that the door handle actually need to pull upwards to open. In the common area and the corridor outside ...

Avoid the rooms around the pool area & restaurant at all costs. There is no view of the falls to compensate for the abysmal setting and noise disruptions. They were in the midst of renovations during our stay and would start jackhammering the sidewalk across from our door at 9:00 in the morning, even on Saturday morning. On Saturday, a Mariachi ...

Total disappointment. We stayed for one night (one night too many) and the staff was very unfriendly, the room was discusting, the door was not secure (it rattled every time someone entered one of the other rooms, which continued for the whole night. Do not take your family there, it is terrible!!!!!
There are other NEWER hotels in the area much better for the same or even better price.

We arrived late due to a flight delay and were given a room in their "two story" building. There was construction all around and the stairs and walkway looked a little hazardous, with boarded windows on rooms nearby. There was a cigarette butt on the floor of our no smoking room, the toilet was dirty and the water was running. An old ...

This hotel was hard to check into; the front desk people were incompetant. The service in the lounge was the worst I have had in a long time. Waited almost a half hour for coffee. After a fun day with friends and co-workers, we were having a pizza party upstairs when the cops stormed our room without cause or warning. They even manhandled some ...