The lobby and staff are nice - everything else screams motel. The rooms are smelly and have spray paint to cover up scratches and dings. The room service menu looks like a greasy spoon diner. The TV was broken. Everything about this place says low budget.
I cant wait to go back. The staff was extremely accomidating. Not only was I able to check in early, I was upgraded to a bigger and better room because my actual room was not ready. The beach was beautiful but the pool enviroment was so enjoyable that I stayed there the majority of the time.
3 of 4 Yahoo! Users found this review helpful
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its a nice place
By A Yahoo! Contributor, 09/05/07
the place is cool i had stopped up their toilet in my room when i called for service they were there instantly their pool is off the hook u will really enjoy yourself i did they have the best chicken wings
2 of 3 Yahoo! Users found this review helpful
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Extra Charges - Be Prepared!
By A Yahoo! Contributor, 08/31/07
We loved the location of this hotel because it was right on the Atlantic Ocean and it was right in the middle of the Art Deco District. Unfortunately, I've stayed in many nice hotels that were much cleaner. The carpet was badly stained and even though we asked for an ocean view, we only received a partial ocean view. Valet parking is ...
6 of 6 Yahoo! Users found this review helpful
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Bad Management & Ridiculous Rules
By A Yahoo! Contributor, 08/19/07
The location of the hotel was fabulous. The hotel appeared to be nice if you only experience the lobby and pool area, but whoever is in charge of managing the place must be on vacation! The front desk people have their hands full with complaints all day probably. Hence their laxidasical attitudes. The elevators had no working air ...
5 of 5 Yahoo! Users found this review helpful
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UGGGGGGGGHHHHHH!!!!!!!
By A Yahoo! Contributor, 07/25/07
Where do I start. We had a confirmation with a charge to my credit card and our room was still not available. The carpet was hidious...it was nasty and dirty. Parking is valet only, even if you have a room, and the service stinks. The location was fab but the bads things definitley outweigh the good. Room service was terrible. . . we asked for ...
After reading some older reviews, I had no idea what to expect from this hotel, but I got a great rate on a partial ocean view room, so I went for it. We ended up on the top floor with an amazing view of the ocean. (Room 1744). The room was clean, as was the hotel. The location was just excellent - close to everything and in the heart of the ...
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Will never stay there again
By A Yahoo! Contributor, 07/17/07
If quality is important to you, do not stay at the Royal Palm.
The Royal Palm is NOT A FOUR STAR HOTEL! It is three stars at best. The photos on this website showing the run-down rooms are not exagerating. There were stains in the carpet in the room I was in, the walls were badly marked and scratched, the sheets were stained and the ...
4 of 4 Yahoo! Users found this review helpful
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peace of mind
By A Yahoo! Contributor, 06/11/07
i just love hotel and the people who work there are very much special.too have people who care about you at place where sleep and the service there is out of this world
0 of 1 Yahoo! Users found this review helpful
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Didnt know about all the extra fees
By A Yahoo! Contributor, 05/28/07
When we arrived we were greeted by a not so polict person a the front desk by the name of Gregory/ We were hit with $19 a day fees to use the pool and $39 a day for the car. To add more they chrgd almost $800 to my credit card when the bill was no where near that. Im very displeased w the overall cust satisifaction