We had a reservation for this location, however it is no longer a Wyndham Resort. When we tried to transfer to a Wyndham in Indio, the "customer relations" people with Wyndham Worldmark Timeshare were EXTREMELY RUDE. The front desk gal was very helpfull, and tried to get our situation resolved. The people who work with Wyndham however were of TOTALLY USELESS AND INSENSITIVE. Stay away from the Wyndham Worldmark properties.
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Why I won't stay at Wyndham
By A Yahoo! Contributor, 09/09/09
A guest and I stayed at the Wyndham Hotel in Palm Springs on September 5, 2009. The stay was originally set for 2 days (Sept. 5 thru 7, 2009) but the second day was canceled for reasons revealed in a moment. Let me first say that the 2-night stay rate at your hotel was very competitive but that is where the customer service ended! I understood ...
A group of 10 of us stayed this past Labir Day weekend for a friends birthday. The hotel is under construction, if we would've known, we would've went somewhere else. The front desk staff and security staff were VERY rude. Only the service staff were very friendly and accomodating. The a/c sucks. Do not stay here to celebrate anything. They ...
We stayed here for a Nationals Dance competition and it was an mess. What a shame the competition was held here. First I must say that Joseph and a woman whose name I believe was Monica or Michelle at the front desk tried to be very helpful and respond to our many issues initially. Our cleaning service staff was ok though they did not leave wash ...
We could not wait to check out of that place! Stayed there from 4/16/09 to 4/19/09 (this morning). Worst experience for any Wyndham Timeshare we have stayed at. The outside may look nice but once you get to your room, your will be very disappointed. We will be contacting Wyndham Corporate to complain about this resort. So many things wrong with ...
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DO NOT WASTE YOUR MONEY!
By A Yahoo! Contributor, 09/30/08
I went there for our 1 year anniversary and I wish i had looked elsewhere. The fact is, Wyndham is going to go through a renovation pretty soon and it's going to get converted to Marriot. For paying over 130 per night for a basic room, it is absolutely ridiculous. The second you walk in, you feel like you've stepped back into early 90's ...
I should have read the reviews before I came here. It would have saved me the frustration of experiencing it for myself. No free wi-fi service, nowadays that's outrageous. The rooms are tiny. The shower have low water pressure. I've stayed in better rooms in Mexico. The hotel looks nice from the outside, but that's all it has going for it.
I just got home from a few days at this hotel, our room took forever to be ready, the staff at the front desk was totally rude,never smiled once.Tha a/c in this place sucks.Trying to get a cup of ice water by the pool is an act of God. Trying to get food or drinks by the pool was almost impossible, so my family ordered pizza, we were sitting eating ...
Liked the pool and liked the service. Rooms were a little blah. My wife and I got an affordable getaway weekend for a reasonable price. Would probably come back.
This place is a joke. Terrible customer service, run down rooms. If the convention center wasn't next door they'd be out of business. Resturant was terrible, reservastions seemed to mean nothing. Leaky toilet, noisy A/C, not enough pillows for # of people we had booked for. No response from manager regarding complaints while we were ...