I stayed at this property about 4 years ago and vowed never to return. I decided to give it one more try just last week and was wowed! This hotel is now gorgeous and very comfortable! It has obviously been recently renovated and is now worthy of the Hilton name.
The hotel is very large and sprawled out into separate building wings with cute ...
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Great Location!
By A Yahoo! Contributor, 07/08/08
This hotel was in a perfect location (north of the Santa Rosa traffic problems) which kept us within easy reach of the wineries in Russian River, Healdsburg and Calistoga the entire weekend without a hitch. Front desk staff provided us with maps and also with FREE wine tasting coupons, VERY helpful! The restaurant that night was really busy in ...
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BUYER BEWARE
By A Yahoo! Contributor, 04/15/08
We booked a trip and found out we had to delay it a week and even though the hotel had availability the following week for the exact same amount of days/nights (just one week later) they would not move us. Told us they would not refund or move our stay. Basically they are taking our $700 and thats about it. No services rendered...People I spoke to on the phone were awful and very unsympathetic.
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Good deal!
By A Yahoo! Contributor, 02/20/08
We stayed for four nights. The rooms were clean and very comfortable. Finally, a non-smoking room that hadn't been smoked in! I have high standards for my bathrooms, and this Hilton met it. Service at check-in and in the restaurant was excellent. The location is one of the best places to stay if you want to go to both Napa and Sonoma. ...
Service was ok...not friendly or helpful...Location was ok...close to freeway but not to restaurants or activites. Was fairly clean however, maid would turn air off, so when returned after long day room was extremely warm and took hours to get back down to 72 degrees. Also, would not empty the ice container. Door key did not work three days out ...
The room smelled like fish, linens where not cleaned, and everybody had a stuck up atittude like Paris Hilton. But at least you got free Vodka to drink while you drive. Waaay over priced for a sleezy hotel.
The location was average, and the ammenities were nice, but the walls were paper thin. I could here conversations on the deck below me, in the next room, and out in the hallways. The service was unlike I've ever received from a Hilton. Room Service? Too busy, never answered the phone and didn't return my messages left on their voicemail. ...
If you are looking for a nice weekend in the Russian River, this is a very solid place. The location is great, the rooms are large and nicely put together. The service is solid. It's not the Four Seasons, but it's no slouch.
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Fabulous Stay!
By A Yahoo! Contributor, 09/24/06
The staff was wonderful, the rooms clean and comfortable, and the restaurant Nectars was amazing. Their food sublime and the service extras, amazing. The restaurant manager gave us our own personal wine tasting at the bar one night before dinner. I would stay there again anytime.
The beds are comfortable, always plenty of extra pillows. Nice facility, and amenities. The rooms are cozy. Try a 3rd floor room, some have vaulted ceilings which adds to the homey appeal. I travel here for business, but would love to stay personally. Close enough to Napa, and downtown Santa Rosa.