This Hotel was a complete waste of my money. When i checked their website it said it had alot of features, but when i got there it was a BIG disappointment. Rooms were very dark, no fridge, no microwave, no breakfast, toilet paper was hard to find and get to, elevator buttons cracked and hard to push, and the A/C was so loud that everytime it would ...

Dislike: Reasons here they are, False advertising, it read "microwave and Fridge" (NON in our room, when we called the front desk she said it will cost $10.00 more for a fridge.) I didn't read that on the website, " for additional cost". The "fan" for the bathroom wasn't even working, then we were having ...

gym and swimming pool was great. staff was very helpful and rooms are very nice and clean. no microwave or refrigerater.
the driver that drove the shuttle to universal city was great. All staff was so helpfull.

Had a business meeting and were promised wired internet, got wireless. Rooms are small and very basic. Bugs in the meeting rooms that look like they haven't been updated since the Jimmy Carter was president. To be fair, summer is coming, but the gnats were killing us.

This hotel is not one I will ever go to again. The place is shabby, dirty and the manger seems to have(troubles.) I have been here twice and I was woken in the middle of the night both times. The pool isn't even that large or well taken care of. Next time I would recommend a Hilton or the place called the Colony Inn or something.

My family stayed here a few years ago and the noise was horrendous. I emailed the manager and told him of the sleepless nights (he was unavailable the weekend I was there) and just got an apology and he told me to come back after the noise wall was put in. He was a bit rude and unsympathetic.

The hotel itself was very nice and, other than the ...

The location was close to Universal Studios and close to the freeway (101) Plenty of car noise outside but quiet inside. Nice front desk staff, good food at restaraunt. Pool I would rate poor. Cold cloudy water and even the hot tub was chilly. (keep in mind my pool at home is well heated- @94 degrees so Thats what I'm used to not 70!) Room old ...

loved it all- I attende the Magic Collectors convention The hotel is conveintly located to everything. I Wished I could meet Beverly Garland when I come back in November

Very nice hotel and a great location, only a few miles from many tourist destinations. Only two downsides, you have to pay for parking and there is no hot tub.